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Job Details
| Job Location |
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Corporate Headquarters - Plymouth Meeting, PA |
| Remote Type |
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Fully Remote |
| Position Type |
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Full Time |
| Education Level |
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Bachelor's Degree Required |
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| Travel Percentage |
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0% |
| Job Shift |
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Day |
| Job Category |
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Patient Safety |
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Description
WHY CHOOSE ECRI? ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:
Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.
ABOUT ECRI At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. The Most Trusted Voice in Healthcare ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include:
Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.
ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally. The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees. It's what makes ECRI unique, and why we are the most trusted voice in healthcare. POSITION SUMMARY
The Data Integration Specialist plays a pivotal role in implementing, managing, and supporting ECRI and ISMP Patient Safety Organization (PSO). This position ensures the successful execution of client-facing informatics and data-related PSO programs, focusing on delivering accurate and consistent client access to PSO services. The Data Integration Specialist works collaboratively across ECRI's Total Systems Safety division and broader teams to contribute to ECRI's mission of reducing preventable healthcare harm. Key responsibilities include leading the development, testing, and documentation of web, mobile, and server-side cloud-based applications. This role facilitates working sessions between business stakeholders and the development team to create detailed, high-complexity user stories and acceptance criteria. The Data Integration Specialist supports the delivery of high-quality desktop, browser-based, and native mobile applications, ensuring they meet the needs of ECRI business users while maintaining robust client data protection across multiple projects. The Data Integration Specialist serves as a key liaison between client stakeholders, technical teams, and business units, ensuring the successful implementation and management of PSO data initiatives. This role involves gathering and documenting business requirements, creating user stories, and facilitating collaboration to deliver high-quality solutions that align with organizational goals.
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ESSENTIAL FUNCTIONS Reasonable Accommodation Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
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Essential Functions:
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Client Engagement: Collaborate with the PSO Implementation Consultant to coordinate client onboarding activities, manage communications, and monitor contractual usage and KPIs.
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Event Coordination: Oversee logistical planning for new and ongoing PSO data mapping maintenance and enhancement initiatives.
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Agile Team Participation: Actively engage in daily standups, retrospectives, roadmap planning, and release planning, including managing backlogs and approving user stories.
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Requirements Gathering: Facilitate stakeholder sessions to capture and document business needs, translating them into user stories and acceptance criteria for medium to high complexity projects.
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Technical Collaboration: Work closely with development teams to ensure user stories are accurately implemented in technical designs and solutions.
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Data Management: Create and troubleshoot SQL scripts, maintain PSO administrative tools, manage secure communications, and oversee client access to platforms like SharePoint and CRM.
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Program Support: Provide help desk support, facilitate client outreach, and maintain clear internal team communications with a focus on delivering exceptional customer service to both external clients and internal stakeholders.
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Project Management: Develop and track project plans, assess risks, monitor progress, and report results to stakeholders, ensuring alignment with PSO data-related organizational KPIs and objectives.
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Continuous Improvement: Drive process enhancements, develop efficient procedures, and cultivate strong business relationships to maximize productivity and outcomes.
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Professional Development: Continuously enhance skills in alignment with the PSO competency model, supporting the creation of impactful solutions to reduce healthcare harm.
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Additional Responsibilities:
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Other duties, as assigned.
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Accountability Metrics:
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Completion of assigned tasks on or before deadlines.
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Additional accountability metric(s) will be determined within the first few weeks of employment.
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Qualifications
POSITION QUALIFICATIONS Experience:
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Healthcare and Organizational Development:
- Preferred background in patient safety, risk management, or healthcare quality. Not required.
- 2+ years of facilitating Lean or similar process operations and 2+ years in organizational development, process improvement, or performance enhancement.
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Project and Program Management:
- 3+ years experience of project management and implementation
- Strong project management skills with the ability to manage and prioritize multiple workstreams effectively.
- Proven success in leading cross-functional and virtual teams to maintain momentum and achieve project deadlines.
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Communication and Collaboration:
- Exceptional written, oral, and interpersonal communication skills, including experience with conflict management and facilitating effective discussions.
- Adept at working with diverse business customers, managing expectations, and promoting collaborative solutions in team environments.
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Analytical and Problem-Solving Skills:
- Excellent critical thinking, data analysis, and attention to detail.
- Ability to generate creative solutions and adapt to ambiguity and challenges with a positive, systematic approach.
- Proficient understanding of Agile methodologies, including Kanban, SAFe, and Scrum.
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Customer Service and Quality Focus:
- Demonstrated commitment to delivering exceptional service to both internal and external customers.
- Skilled at meeting deadlines, maintaining flexibility, and ensuring the quality of all deliverables.
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Education:
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Bachelor's degree required.
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Computer Skills:
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Technical Proficiencies:
- Advanced knowledge of Microsoft Office 365 (Word, Excel, PowerPoint).
- Skilled in building, deploying, and maintaining reports and dashboards for data analysis.
- Proficient in SQL (SSIS, SSRS, SSAS), Tableau, and Power BI for reporting and analytics.
- Experience with SharePoint development and mobile development for iOS/Android.
- Familiar with project management tools like Jira and Confluence.
- Experience with CRM software, particularly Jira.
- Familiarity with Software Development Life Cycle (SDLC) frameworks and issue-tracking tools to manage release processes.
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Certifications and Licenses:
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A project management certification, such as Project Management Professional (PMP) or Lean Six Sigma Green Belt (LSSGB) is preferred.
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POSITION COMPENSATION The salary range for new employees in this position is $70,252.97 - $79,737.12, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO). PHYSICAL DEMANDS
This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.
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ADA STATEMENT ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. EEO STATEMENT ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. #LI-Remote |
ECRI Institute
life insurance, paid time off, tuition assistance, 403(b)
Mar 14, 2025