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Director, P&C Technology

Zelis Healthcare, LLC
United States, New Jersey, Morristown
Mar 14, 2025

The Director of People & Culture (P&C) Technology is responsible for managing the daily operations and workload of the P&C Technology team. This role requires being a player/coach and will have significant involvement in executing tasks that support the strategic roadmap of Workday and other relevant people technologies. This role will partner closely with global P&C leaders across the functional and business partnering teams as well as other business, finance and corporate technology stakeholders.

Key Responsibilities

  • Leads process improvement and automation initiatives, development and enhancement of existing technology to improve processes that reduce complexity and cost.

  • Leads the Workday strategy and continued adoption consulting for people and processes enabled by technology.

  • Builds, maintains and directs the roadmap for delivering innovative and automated solutions while analyzing detailed business requirements and specifications needed.

  • Leads a team of direct reports with multiple projects, deliverables and aggressive deadlines.

  • Coaches, reviews and delegates work to team while continuing to facilitate team development and growth.

  • Serves as program manager, overseeing multiple projects including planning, testing, deployment, ongoing maintenance, and technology evolution, responding to scope changes and continued enhancement requests.

  • Interacts with executive leadership and others concerning matters of significance to the organization and makes decisions that have a considerable impact on the overall success of our technology.

  • Manages large projects and is acknowledged as the authority on P&C technology, particularly Workday. Requires being a player/coach, with ability to deliver innovative solutions to complex problems.

  • Builds and maintains relevant relationships with stakeholders while communicating with cross functional teams (P&C, legal, finance, IT) and monitoring prompt response and support for technical issues.

Work Experience

  • 6-8 years required; 10+ years preferred

Qualifications

  • 5+ years of Workday experience with multiple implementations and production support across HCM, Recruiting, Benefits, Payroll, Time & Absence, Talent, Compensation, and Learning.

  • Demonstrates extensive hands-on ability and proven success with managing configuration of the full suite of Workday HCM solutions.

  • Ability to successfully work on multiple projects, work streams and aggressive deadlines.

  • Workday Pro certification(s) and Project Management certification(s) preferred.

Location and Workplace Flexibility: We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

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