Operational Business Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

At Optum Financial, we combine Fintech and Healthcare, two of the fastest-growing fields on the planet, with a culture of performance, collaboration, and opportunity and this is what you get - leading edge technology that is improving the lives of millions. Here, innovation is not about another gadget; it is about providing advanced, state-of-the-art payment solutions to help those we serve be healthier, happier, and more productive. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive.

Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You'll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you.

The Business Analyst role will be a key player in the Platform Operation Team. You will spearhead enablement across technical and operational workstreams that will help scale our payment network. In this role, you will partner across the organization including Project Managers, Product Managers, Analytics Team and the Customer Success Team to manage supplemental benefit t across each retailer, designing strategy to optimize the platform.

This position is a remote position with limited travel.

If you are located in Eden Prairie, MN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Primarily assigned to own the operations around our Utility benefit enabling and monitoring payee across the network for our member population
• As assigned, this position will support to maintain and/or enable Approved Product List (APL) across retailers working with cross-functional teams
• Collaborate frequently with the Product Team to help design, optimize, or solve technical hurdles
• Support data analysis to monitor and innovate relevant metrics on the platform and subsequently help bridge identified gaps with the Team
• Prepare and present strategies and business reviews to leaders and the broader Team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of related work experience in operations, system analysis with a solid background in data and process modeling
• 3+ years in consumer payments, healthcare, utility provider or related industry
• 3+ years of working on large data sources with a primary focus on data manipulation and governance

Preferred Qualifications:

• Solid background using analytical tools SQL, R/ SAS or Python, including data visualization tools (PowerBI or Tableau)
• Deep proficiency with Microsoft Office products (Excel and PowerPoint)
• Proven ability to manage multiple tasks in a fast-paced environment
• Proven sound judgment, problem resolution, decision-making, & experience working under strict deadlines
• Proven excellent conceptual, problem solving, and analytical skills
• Proven great communication skills, experienced in storytelling and deck creation

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.