Sr Workforce Plan Specialist

Provides expertise and actionable guidance on a strategic level to management through the analysis of Human Resources (HR) market and operations data, as well as the impacts of changes in the marketplace, demographics or legislation. Provides information and high-level analysis to guide business decisions. Fosters and maintains strong working relationships with internal customers and guides assigned groups to understand business rules, key performance indicators, strategies and plans.

Essential Functions

• Leads strategic research projects, running advanced (e.g., modeling, multivariate) analytics and providing predictive decision metrics to business leaders.
• Partners with leaders to identify research questions, determine key metrics, and interpret results.
• Uses human capital/workforce planning methodologies to determine business unit strengths and strategic opportunities in collaboration with internal clients.
• Assists in the identification of solutions and approaches to close or mitigate significant talent gaps and leads the design of measurement methods to monitor progress.
• Manages all phases of projects, including contracting and consulting with clients, developing research/project plans, providing insights and recommendations to facilitate decision-making, and developing and presenting results summaries.
• Assists in managing our workforce data (including survey data and HR employee data) to ensure the data is accurate and interpretable.
• Leads HR planning processes. Presents and recommends to higher level management on strategic HR insights and initiatives.
• Develops metrics based on employee demographics, the marketplace, legislation and other factors that impact employee engagement and/or turnover.
• Researches, determines, and tracks metrics that impact the business, provides insight as to how the marketplace is changing, and published human capital highlights
• Provides business impact studies, justification, and recommendations on all major HR initiatives and proposals ensuring focus on corporate impact.
• Researches, determines, and tracks metrics that impact the business, provides insight as to how the marketplace is changing, and published human capital highlights.
• Analyzes and evaluates data for corporate initiatives utilizing analytical, statistical and computer modeling techniques and provides recommendations for improved performance.
• Develops and manages predictive models (e.g. job movement, retirements, talent pools, policy decisions) and integrates workforce model output, when appropriate, into production reporting and developing metrics to assess their effectiveness
• Supports appropriate projects by providing Human Capital insight, business context, and analytical support. Guides statistical inquiries and provides business interpretation of findings
• Performs other duties as assigned

Preferred Qualifications

• Strong project management skills with a high level of organization and attention to detail.
• Excellent communication skills with the ability to effectively engage and influence senior officers and executive leadership.
• Proficiency in data analysis with the ability to extract key themes, develop insights, and provide strategic recommendations.
• Experience in strategic workforce planning (WFP), particularly within core back-office functions.
• Background in analytics, data science, or engineering is highly preferred to drive data-informed decision-making.
• Ability to partner with business leaders to assess the current state of the organization and collaborate on defining future organizational goals.
• Experience in forecasting, modeling, and strategic planning to support business growth and transformation.
• Strong capability to facilitate discussions around organizational strategy and align recommendations with business objectives.

Minimum Education

Bachelor's degree in quantitative field; Industrial and Organizational (IO) Psychology, business, finance, economics, engineering, computer science or related discipline required;.

Minimum Experience

Eight (8) years experience required in an analytical field including experience in workforce planning/analytics, predictive modeling/forecasting, statistical methods, business consulting, project management, audit or operational analysis; Six (6) years in an analytical with relevant Master's degree, including experience in workforce planning/analytics, predictive modeling/forecasting, statistical methods, business consulting, project management, audit or operational analysis will be accepted.

Knowledge, Skills and Abilities

Software skills, including use of Microsoft Office software and web-based applications.

Verbal and written communication skills necessary to communicate with all levels of management.

Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.

Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs

Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.

Ability to mentor, coach and act as a knowledge resource to other employees.

Working knowledge of advanced spreadsheet applications, database concepts and applications, and predictive modeling/forecasting techniques and SAS.

Knowledge of concepts, practices, policies and procedures related to internal and external factors influencing Human Resources; the business drivers and metrics, and proactively translating the strategic needs into specific strategies and requirements.

Some Industrial Psychology knowledge required.

Job Conditions

Minimum travel required

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: (FEC_E27) U.S. Pay Range: $7,094.23/month - $12,533.14/month Colorado Pay Range: $7,488.36/month - $12,010.93/month New York Pay Range: $7,488.36/month - $12,533.14/month New York City Pay Range: $9,458.98/month - $12,533.14/month

Additional Details: This position may be located anywhere within the US excluding AK, HI and US territories. Depending on your location, you may be required to work at a FedEx Campus several times per week.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law
• EEO is the Law Supplement
• Pay Transparency Policy
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)