Client Operations Delivery Analyst, Sales Compensation - RTP

Join a globally consistent organization dedicated to providing accurate and timely commission payments through a standardized process. We deliver world-class compensation services to business partners and customers by ensuring process alignment and collaborating with global teams to streamline and adapt to one efficient, standardized payment process.

As a key player in our team, you will support the monthly sales compensation setup. You will be responsible for delivering timely and accurate commission payroll files worldwide by independently guiding Global Setup and Payment Operations. Your role will ensure payment accuracy per the terms and conditions and the Exception Approval Matrix.

You will also support Global Pay Compensation by organizing data after each payroll for post-mortem analysis and managing business and operational metrics for the theatre. Additionally, you will administer any variable Fiscal Year-End programs assigned to you.

Your contributions will drive customer satisfaction, outstanding service, and operational excellence. You will achieve this through business controls, operations optimization, risk management, and the development and implementation of business and technical tools, including delivery discipline and best practice sharing.

• Handle commission payments and monitor monthly goals globally, collaborating with teams across EMEA, USA, and other regions.
• Understand Cisco's sales structure and products in relation to compensation plans.
• Ensure compliance by working with sales, operations, and compensation teams and participating in semi-annual discussions.

• Advanced proficiency in Excel, with the ability to create and manage complex macros.
• +3 years of experience supporting sales compensation processes
• +3 years of experience in payroll or accountability.

• Excellent verbal and written communication skills.
• Ability to work within a team environment and flexible hours.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to handle multiple tasks simultaneously.
• Experienced in PowerPoint and SAP Callidus.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!