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Backroom Attendant

The Salvation Army USA Central Territory
United States, Illinois, Gurnee
Mar 18, 2025

Key Responsibilities



  • Provide exceptional donor service by greeting donors and offering assistance


  • Process and track donations accurately


  • Maintain a clean and well-organized donation area


  • Sort, load, and unload Salvation Army trucks per center policy


  • Power sort donations as they arrive (where applicable)


  • Support production processes as needed


  • Safeguard all donated materials and assigned equipment


  • Report any complaints, damage, or injuries occurring in the donation area


  • Guide donors on acceptable materials and provide information about pickup services for heavy items


What You'll Need to Succeed

Required Qualifications



  • High School Diploma or currently pursuing


  • Strong English communication skills for donor and team interactions


  • Basic computer skills and ability to learn new systems


  • Basic math skills


  • Ability to pass pre-employment background check


  • Must be available for a flexible schedule including weekends and evenings


Physical Requirements



  • Ability to regularly lift and move up to 50 pounds


  • Occasionally lift and move up to 100 pounds


  • Stand for extended periods


  • Walk, reach, climb, balance, stoop, kneel, and crouch as needed


  • Work in various weather conditions (outdoor exposure)


What Success Looks Like



  • Positive donor feedback


  • Clean and organized donation area


  • Meeting daily production goals


  • Strong team collaboration


  • Reliable attendance and punctuality


  • Accurate donation tracking and receipting



The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.


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