Design Lab Manager

• Represent the strategic brand identity, welcome guests, curate the Allsteel brand experience, drive increased traffic, and promote utilization of the facility.
• Work closely with the sales team to drive new opportunities into the Design Lab, identify A&D and dealer relationships to pursue and grow, support sales growth, and contribute to winning sales opportunities.
• Provide design insights to help the sales team with customer needs.
• Partner with regional sales managers to develop custom marketing and event plans to increase customer engagement.
• Provide extensive knowledge of Allsteel, Gunlocke, and Partnership Brand products to customers
• Provide knowledgeable showroom tours and product demonstrations to support customer engagement.
• Maintain working relationships with the sales teams, local dealer sales representatives, and influencers.
• Drive strategic direction of the Design Lab operations and brand experiences.
• Seek continuous improvement of Standard Operating Procedures to optimize the space for customers, dealers, influencers, and sales members.
• Develop, organize, and host a welcoming and engaging learning and brand experience to existing and potential new customers using creative and local event planning, managing events in entirety.
• Manage onsite literature and product sample libraries and sample chair program for the HON brand.
• Help coordinate on-site contractor needs and provide facility access accordingly.
• Oversee and execute product installers and Field Service Engineers for product installations. Partner with Design, Customer Support, Product Management, Engineering, and Manufacturing to actively manage location product quality. Manage punch lists to timely completion.
• Responsible for resetting the Lab, restocking supplies, ensuring all areas (including back-of-house) area are well-kept, and assist with technology needs.
• Drive social media presence creating continuous storytelling and brand awareness.
• Ensure visit/event materials and content are aligned with specified brand.
• Apply proactive troubleshooting and problem-solving skills for any emerging issues before or during the visit/event.
• Manage the visits/ event budget to include tracking, processing of invoices, dispute resolution, and overall awareness.
• Gather feedback to evaluate the success of the event/visit and make appropriate recommendations for improvement as needed.
• Prepare insightful and accurate reporting and PowerPoint presentations to stakeholders.
• Participate in activities as appropriate to ensure the success of the organization.

• Bachelor's degree in Marketing, Interior Design, Business Administration, or related field required.
• At least 1 year of event management or relevant experience is required; 3 years of experience preferred.

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.
We offer benefits starting from Day 1. To learn more, visit www.HNIbenefits.com.
Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [emailprotected] Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.