Clerical Assistant 2

The Department of Education is searching for a Clerical Assistant 2 to provide complex clerical support to the Bureau of Special Education Director's Office. The Clerical Assistant 2 must be able to maintain a high level of professionalism and maintain cooperative working relationships with Department staff, representatives of professional associations, and field representatives who contact the office. This position encompasses a variety of responsibilities that include administrative support to the Restraint Information Collection System (RISC), Resource Account Management System (RAMS), and Special Education Advisers within the Bureau. This position is subject to shifts in work effort, due to external influences and time frame constraints.

Apply today to join our dedicated team of professional!

The responsibilities of this position include drafting memos, letters, and other correspondence, as appropriate for signature of Special Education Advisers, Division Chief, Assistant Bureau Director, and Bureau Director. You will handle routine administrative matters such as screening and directing phone calls to proper staff. Independently reviews and processes initial RISC data for submission to the individual responsible for final approval and follow up investigations, as well as support the RISC database and filing system. Oversees the Bureau's Resource Account Management System (RAMS) database and directs inquiries to proper Bureau personnel by investigating data provided by the inquirer. Follows up with Bureau staff on late, timely, or High Importance Inquiries. Reviews Outlook calendars to schedule meetings virtually or in person as requested by Special Education Advisers, Division Chief, Assistant Bureau Director, and Bureau Director. Prepares and processes various types of forms (travel expense vouchers, out-service training, invoices, etc.) You will be the primary contact for planning, and booking travel arrangements on behalf of the Bureau Director, and other Bureau Leadership/staff as requested.

Interested in learning more? Additional details regarding this position can be found in the Position Description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:30 PM, with a 1-hour lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 4 days per week. Staff are in-person at the Forum Building Offices weekly on Tuesdays. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.