Director, IT Governance
Our Loews Hotels & Co Home Office teams provide support to all our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, marketing, finance, human resources, and information technology. This position is based at the Loews Hotels & Co Business Services Center in Franklin, TN.
Who We Are:
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every rolefrom Guest Services to Finance, Culinary to IToffers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer:
Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more Many of our Leadership positions are bonus eligible Flexible hybrid work schedule
What Were Looking For:
As the Director of IT Governance, you will lead the creation and implementation of a comprehensive IT governance framework that aligns with our strategic goals. Your role involves driving continuous improvement in IT processes, ensuring compliance with industry standards, and managing IT risks. You will champion change management initiatives, foster strong vendor relationships, and oversee training programs to enhance organizational performance. Your leadership will be pivotal in maintaining a high-quality, efficient, and compliant IT environment. Who You Are:
Results-Oriented Leader: Your focus on achieving measurable outcomes drives you to set ambitious goals and inspire your team to reach them. Adaptable Communicator: You effectively convey ideas and information across diverse audiences, tailoring your approach to ensure clarity and engagement. Meticulous and Results Driven: Your attention to detail and commitment to excellence ensure that you manage multiple projects with precision and efficiency. Innovative Problem Solver: You love tackling complex challenges with creative solutions, always thinking outside the box to deliver exceptional results. Veterans and military spouses are encouraged to apply.
What Youll Do:
Develop, implement, and maintain an IT governance framework aligned with the organization's strategic objectives Ensure IT governance policies, processes, and procedures support business priorities and improve organizational performance Lead the identification, assessment, and mitigation of IT risks that could impact the organization's goals Apply a structured methodology and leads IT solution change management activities Direct the adoption and expansion of IT change management throughout the organization and champion the training efforts for IT change management Drive continuous improvement of IT processes from process evaluation through implementation resulting in measurable increases in quality and efficiency Recognize and identify potential areas where existing policies, standards and procedures require change Lead the efforts to ensure compliance with Industry, statutory, regulatory, and internal compliance requirements Ensure team develops documentation and training programs to assist in meeting business needs Develop, manage, and maintain relationships with vendors and consultants to address support and project activities Coordinate with IT Auditors for all IT Audits and directs IT staff to participate as necessary Formulate, maintain, and champion the adoption of IT policies, standards and procedures
Your Experience Includes:
Bachelors Degree in Information Technology, Management Information Systems, Business Administration or other business discipline or an equivalent amount of relevant and applicable experience required Minimum of 7-10 years of IT Governance experience Proven experience in leadership, problem solving and attention to detail Must have strong and effective communication and leadership skills Familiarity with Service Management Systems (e.g., Remedy, Service Now, etc.) Experience leading IT Change Management Board (CAB) Experience in audits of access control, data ownership, and change control High Level familiarity of audits compliance in accordance to Sarbanes Oxley 404 (SOX) and Payment Card Industry (PCI)
Who Youll Supervise:
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Loews Hotels, LLC.
sick time, tuition reimbursement, 401(k)
Mar 21, 2025