Release & Triage Manager

About Us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

About Cognizant's IoT Practice:

Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things-but with it, our modern connected products facilitate a unified way of life enjoyed by all.

The Role:

Cognizant seeks to hire a Release & Triage Manager for our IoT Practice. The IoT Practice provides Product Engineering best practice/standards development, deployment, management, and operational support across the communications, media and technology industry. The ideal candidate will have the following experience and qualifications below. This is an excellent opportunity for career progression within this expanding global team.

Requirements:

* Responsible for driving on-time, high quality software releases across devices at scale.

* Responsible for complete release management lifecycle which includes scheduling, coordination, build, tools development and deployment of the releases to the customers.

* Develop tools and platforms that are used in release deployment, operations, and Monitoring. Responsibility also includes managing and leading an observability platform that provides visibility into release health and operations in the field.

* Strong technical background in Software engineering including best practices in Agile environment and understanding of complete software development lifecycle.

* Good understanding of Jira plugins & Confluence

* Networking Expertise: In-depth understanding of TCP/IP, DNS, DHCP, routing protocols, and network hardware, with skills in network diagnostics and fundamental networking concepts.

* Domain-Specific Knowledge: Experience with WiFi fundamentals, basics of DOCSIS, and video streaming/encryption/encoding protocols is a plus.

* Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.

* Solid scripting & development language (e.g., bash, Go, Python, etc.)

* Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)

* Experience AWS, Azure or other cloud infrastructure.

* Excellent analytical, verbal and communications skills.

* Agile Methodology: Experience in Agile methodologies, including participation in sprint planning, daily stand-ups, sprint reviews, and retrospectives; ability to collaborate effectively within a cross-functional Agile team.

Nice to have:

• BS/MS degree in computer science, Engineering or related subject
• Experience with C, C+
• Knowledge with Linux and Embedded software
• Strong Program Management and Release Management experience in Agile environment.
• Knowledge and experience of Linux and Embedded Firmware
• Knowledge and experience in Set-top box, Broadband Gateways, Networking or Home Security domain is plus

Work Authorization

* Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.