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ICU Unit Service Tech RN Student - SF1

Brigham & Women's Faulkner Hospital
United States, Massachusetts, Boston
1133 Centre Street (Show on map)
Mar 25, 2025
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Summarize the nature and level of work performed.
The Unit Service Tech RN Student provides direct and indirect care to patients to ensure efficient patient flow and high-quality patient care. Under the supervision of the Clinical Leader/Charge Nurse/Nursing Director the Unit Service Tech RN Student performs various clinical duties. The Unit Service Tech RN Student provides a broad range of care and services to patients, including but not to limited to, phlebotomy, blood glucose monitoring, completing EKGs, supporting procedures within their scope, patient transport, securing equipment and supplies, and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. They will also perform a wide range of secretarial duties and perform 1:1 sitting when necessary. The Unit Service Tech RN Student will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.
1. PROVISION OF A SAFE ENVIRONMENT
* Anticipates and identifies patient safety risks in collaboration with patient care team and takes appropriate action.
* Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
* Rounds and returns loose oxygen cylinders to appropriate storage areas.
* Clears hallways of clutter.
* Follows and maintains restraint policies under supervision of licensed nurse. Checks with nurse for order before utilizing any restraints.
2. ORGANIZATIONAL ETHICS
* Interacts with patients, families, and staff in a professional manner, projecting a positive public image.
* Respects and supports a culturally diverse staff and patient population.
* Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity.
* Respects and maintains the confidentiality and privacy of patient, employee, and hospital information at all times.
* Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN, Nursing Director, or Nursing Supervisor, as needed.
* Dresses appropriately and according to dress code requirements, including wearing visible hospital I.D. badge that identifies self at all times.
3. MANAGEMENT OF RESOURCES
* Efficiently organizes time and prioritizes requests for service based on urgency.
* Cleans equipment as needed.
* Responsible for cleaning and restocking of glidescope.
* Delivers linen to units as requested.
* Stocking of rooms in accordance with assignment on each shift.
* Disposes of trash, soiled linens, medical waste and disposable items, appropriately and as necessary.
* Provides assistance to co-workers, as requested.
* Is flexible adapts to changing patient and department needs including but not limited to offering assistance to other team members and adjusting assignments.
4. MANAGEMENT OF INFORMATION
* Reviews and is knowledgeable of appropriate policies, procedures, and work rules.
* Utilizes hospital E-mail to access staff meeting minutes, notices, and memos.
* Maintains timely ongoing verbal communication with RN throughout the shift, regarding patient condition including, the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patient's condition and/or monitoring alarms (for example: change in vital signs, change in patient's mental status, complaints of pain, abnormal blood sugar, patient fall or other injury, patient concerns with care).
* Accurately collects and records patient data (vital signs, intake and output, blood sugar, weights, restraint care/monitoring, other) and complies with hospital documentation standards to ensure a complete and accurate patient record.
* Answers patient call lights, telephone and screen calls in a pleasant and courteous manner, relaying accurate messages to appropriate personal, as observed or reported by staff and callers.
* Receives visitors to the department in a professional manner, projecting a positive public image.
* Copies patient's charts and other materials as requested by staff.
* Provides secretarial support in order to ensure efficient and confidential flow of information for patient's medical records.
* Requests and maintains old medical records as needed.
* Pages for providers as necessary.
* Copying of medical records to prepare for transfer.
* Provides secretarial assistance to the Medical Director or Attending Physician as necessary and as time allows.
* Arranges ambulance transfer in the absence of the department secretary.
5. COLLABORATIVE INTERDISCIPLINARY CARE
* Maintains and fosters and teamwork approach to patient care.
* Transports patients and equipment throughout the hospital as requested:
o Uses appropriate safety techniques and body mechanics when moving patient. Remains with the patient or ensures patient is attended by staff when of other home unit.
o Stretcher is cleaned after every transport with an antibacterial as provided in the department.
o Delivers and obtains specimens to/from laboratory as needed, following proper procedures related to the handling of specimens during transport, as requested by staff.
o Strictly practices Standard Precautions. Checks with nursing staff for specific instructions if necessary.
o Performs the transportation of the deceased to the morgue in a respectful manner. Always uses proper morgue stretcher and is accompanied by a second escort.
* Performs and records vital signs, EKG, and phlebotomy under the supervisor of a licensed Nurse. Assist providers with patient procedures as needed.
* Utilizes Epic HER to document all appropriate care.
* Notification of need for repair of medical equipment to appropriate parties.
6. PATIENT/FAMILY EDUCATION
* Addresses patient comfort and information needs by providing informative, non-clinical information to patients and families, orienting patients/visitors to the hospital, unit, patient room services.
* In collaboration with the licensed nurse, reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction, such as instruction for using the call light and safety requirements.
6. COMPETENCY
* Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, (for example: DPH, JCAHO, Boston fire codes, OSHA).
* Maintains and demonstrates compliance with hospital and nursing competencies and care standards. Maintains competence in relation to a variety of technical skills that may include but are not limited to performing EKGs and blood glucose monitoring, applying simple dressings and Heartsaver CPR and AED skills.
Supervisory/Managerial Responsibilities (Y/N): No
Includes Budgetary Responsibilities (Y/N): No
SKILLS/COMPETENCIES REQUIRED: Must be realistic, objective, measurable and related to principal duties described above.
* Staff adheres to all C.A.R.E. Standards
* Successful completion of an approved nursing assistant training program
* Ability to effectively speak, read and write using the English language.
* Ability to pass clinical competency, basic math and reading testing.
* Ability to perform basic math calculations and measurements, to measure height and weight, intake and output and calorie counts.
* Ability to accurately interpret and utilize basic medical terminology and abbreviations.
* Ability to enter and retrieve computerized information.
* Physical ability to push, transfer, and pull heavy loads throughout assigned shift.
* Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served.
* Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
* Organizational skills to set priorities and efficiently complete assigned work.
* Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.

EDUCATION: Specify minimum education and clearly indicate if preferred or required.

Education requirements for this position (Y/N): Y

* High school diploma or equivalent required.

* Must be a current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation.

LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable): Specify minimum credentials and clearly indicate if preferred or required.

License, Certification or Registration is required by law or regulation. (Y/N):

Other certifications or registrations are required by the hospital. (Y/N):

* Certification in Basic Life Support for Healthcare Providers required.

EXPERIENCE: Specify minimum creditable years of experience and clearly indicate if preferred or required

Experience requirements for this position (Y/N):

* Experience as a medical Tech or patient care assistant preferred.

WORKING CONDITIONS: Describe the pace of work and environment in which it is performed.

* Ability to work independently.

* Ability to work in a fast pace, physically taxing environment.



Physical Requirements
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  • Gross Manipulation (Handling) N/A = (0%)
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  • Feeling N/A = (0%)
  • Foot Use N/A = (0%)
  • Vision - Far N/A = (0%)
  • Vision - Near N/A = (0%)
  • Talking N/A = (0%)
  • Hearing N/A = (0%)


  • Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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