Sr Business Development Specialist - Insurance Claims Industry

What We Can Offer You

• Medical, Dental & Vision
• Life Insurance/Voluntary Life Insurance/Universal Life Insurance
• 401k with employer match
• Eligible for Spot Bonus, Merit Bonus, and/or Annual Bonus
• Competitive Salary
• Flexible Time Off (FTO) - encouraged to take 20 days of paid time off/year
• Pet Insurance
• Work/Life Balance
• 10 paid holidays (9 standard holidays and 1 floating holiday)
• Access to Wellbeats - on-demand fitness & well-being videos
• Wellness Reimbursement
• 30-minute fitness break available in addition to 1-hour lunch break
• Business casual dress code and positive working environment
• Continuing education opportunities

The Senior Business Development Specialist plays a dual role in managing and expanding relationships within the insurance industry while also driving strategic business development initiatives. This position plays a crucial role in maintaining and expanding partnerships with insurance carriers, adjusters, and claims professionals, while also identifying and pursuing new business opportunities in the insurance and legal industries. This position requires a strong mix of client relationship management, market strategy, and industry engagement to support the organization's growth.

Key Responsibilities:

• Serve as the primary liaison for insurance claims clients, fostering strong relationships with adjusters, carriers, and claims professionals.

• Ensure compliance with client service level agreements and billing requirements, providing updates to leadership as needed.
• Oversee client satisfaction and engagement by implementing effective communication and support strategies.
• Represent the company at industry conferences, trade shows, and networking events.
• Develop and execute strategies to expand relationships with both insurance and legal clients.
• Research market trends, competitor activity, and emerging opportunities to inform business growth strategies.

• Facilitate meaningful interactions between consultants and clients to enhance business opportunities.
• Support the preparation and execution of client proposals, presentations, and other business development materials.
• Assist in the development of promotional materials, campaigns, and strategic marketing initiatives targeting the insurance sector.
• Maintain accurate records of client interactions, business development activities, and progress using the CRM system.
• Track and analyze performance metrics related to client acquisition, retention, and revenue growth.

Education

• Bachelor's degree required (preferred fields: Business, Marketing, Communications, or Engineering)

Experience

• 4-7 years of experience in business development, client relationship management, or sales, preferably within the insurance, legal, or professional services industries.
• Previous experience working with insurance claims management or forensic engineering is a plus.
• Established network of contacts within the insurance industry preferred.

Other Skills/Abilities or Other Qualifications

• Ability to maintain a polished and professional demeanor at all times.
• High level of accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Self-starter who is able to work unsupervised.
• Strong organizational, time management and follow-through skills.
• Ability to build strong working relationships.
• Proven aptitude in using MS Word, PowerPoint, Excel and comparable Mac programs.
• Demonstrated basic understanding of database programs, the Internet, and web-based meeting programs.
• Adobe Acrobat and Photoshop skills are a plus.
• Creative and analytical business development skills a plus.
• Previous experience speaking in public is a plus.
• Must be willing to travel as required - 40%.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs and ladders, and sit. Site inspections may require that employees stand, walk, carry tools, and/or work from an elevated position for extended periods of time.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Noise levels at project sites are variable, and may be loud enough to require hearing protection.

To all recruitment agencies: ESi does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of ESi without a prior written search agreement will be considered unsolicited and the property of ESi. Please, no phone calls or emails.

It is the policy of ESi, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability, or veteran status. ESi is committed to recruiting, hiring, and promoting people with disabilities, as well as veterans. If you need assistance with completing the electronic application, please email your request to employment@engsys.com