Bell Attendant - MGM National Harbor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Bell Attendant, you will be responsible for providing excellent customer service and creating a safe and friendly environment for employees and guests by assisting guests with baggage assistance and personal belongings. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their time with us.

THE DAY-TO-DAY:

• Answer property questions and provide accurate information about rooms, restaurants, M life, casino events, promotions, and directions.
• Resolve guest complaints within your authority and report unusual events, missing items, or alleged theft to your supervisor.
• Open doors for guests as they enter and exit the property.
• Load and unload baggage from guests' vehicles.
• Escort guests to and from their assigned rooms and other areas of the property.
• Provide assistance and offer room orientation.
• Process tickets for guest items and assist with luggage.
• Handle group baggage for arrivals and departures.
• Maintain security and responsibility for the luggage area/room.

THE IDEAL CANDIDATE:

• Must be at least 18 years old.
• Possesses a high school diploma, GED or equivalent.
• Preferably has at least 6 months of front services experience including roles such as bell attendant, front desk agent, concierge, or similar positions.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10822

Pay Rate

The starting rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!