Leader, Case Management

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Leader, Case Management to join #TeamMVP. If you have a passion for delivery high quality care, collaboration and making a positive impact this is the opportunity for you.

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Qualifications you'll bring:

• Bachelor's degree in a related field (e.g., nursing, social work, healthcare administration) or equivalent experience.
• Proven experience in case/care & disease management, preferably in a leadership role.
• Strong organizational and time management skills to effectively prioritize and manage multiple cases and tasks.
• Excellent communication and interpersonal skills to build relationships with clients, their families, and healthcare professionals.
• Ability to analyze complex information and make informed decisions.
• Proficient in using computer systems and software for documentation and data management.
• Knowledge of relevant regulations and standards in case management.
• Compassionate and empathetic approach to working with individuals in need.
• Curiosity to foster innovation and pave the way for growth
• Humility to play as a team
• Commitment to being the difference for our customers in every interaction

Your key responsibilities:

• Lead a team of case managers and provide guidance and support to ensure efficient and effective case management services.
• Collaborate with healthcare providers, including doctors, nurses, and therapists, to develop and implement comprehensive care plans for clients.
• Monitor and evaluate the progress of clients' care plans, making necessary adjustments as needed.
• Conduct regular meetings with the case management team to review cases, discuss challenges, and provide ongoing training and development opportunities.
• Ensure compliance with all relevant regulations and standards in the field of case management.
• Maintain accurate and up-to-date documentation of client records and case management activities.
• Act as a liaison between clients, their families, and healthcare providers to facilitate communication and address any concerns or issues that may arise.
• Stay informed about the latest developments and best practices in case management and healthcare to continuously improve the quality of care provided.
• Analyze the daily activities of the programs to ensure departmental productivity goals are established and attained.
• Development of productivity reports/dashboards.
• Evaluate performance of employees, utilized the established productivity criteria.
• Development and implementation of departmental workflows and templates.
• Evaluates, evolve and implements improvement plans to follow policies, procedures, and work processes.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

Where you'll be:

Virtual

Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates.
MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com.