Technical Manager

Technical Manager
Location: Columbia, MD
Salary: $80,000 to $85,000 per year

Who are we?

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?

What can Shimadzu offer YOU?

• Our Culture - A work environment that values diversity, inclusion & belonging
• Competitive Compensation - Day 1 Benefits & Competitive Salary
• Retirement Benefits - Matching 401K & Profit-Sharing Program
• Professional Growth - Clear pathways for Career, Leadership and Personal Development
• Health Benefits - Flexible Spending/Health Savings Accounts
• Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan
• Education - Tuition Assistance Program for both graduate and undergraduate levels
• Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
• Work Flexibility - Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development

ADDITIONAL COMPENSATION:

• For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
• For Employees who reside in Connecticut, Massachusetts, New Jersey and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA)

Shimadzu Scientific Instruments is seeking a Technical Manager to lead a team in the build, custom modifications, design review, and field installation of our instrumentation products. This leadership role is key to ensuring smooth daily operations within our department, including mentoring technicians and overseeing production activities. Your technical expertise and leadership will directly impact the success of our operations and the delivery of high-quality solutions to our clients.

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Technical reviews of custom/system GC product flow diagrams to identify and implement the most efficient build processes, ensuring timely completion according to scheduled deadlines.
• Provide ongoing, timely feedback to the S.I.T. Operations Manager regarding annual performance evaluations for departmental personnel.
• Assist in managing team performance and supporting professional growth.
• Provide daily technical support and accurate documentation to various Shimadzu departments to ensure successful instrument builds and modifications.
• Offer guidance on system requirements and technical issues as needed.
• Ensure the maintenance and control of parts inventories in alignment with Shimadzu's administrative policies.
• Monitor and ensure all assigned personnel are properly utilizing the service call tracking (SRU) system, ensuring accurate and efficient workflow.
• Ensure daily tasks and operations are aligned with company standards and best practices.
• Provide weekly reporting to track progress and highlight any challenges in meeting objectives.
• Ensure accurate and timely submission of all necessary paperwork and reports in accordance with company timelines and operational requirements.

EDUCATION AND QUALIFICATIONS:

• An associate's degree in Electrical Engineering or Technology (required); a bachelor's degree in Life Sciences is a plus.
• A minimum of 5 years of experience in instrumentation repair or related technical fields.
• Strong background in troubleshooting, custom system modifications, and field installations.
• Proven ability to mentor and guide less experienced staff while fostering team collaboration.
• Proficient at diagnosing and solving technical problems efficiently.
• Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
• Excellent written and verbal communication skills.

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.

Compensation & Benefits:

This exempt, full-time position offers a starting salary range of $83,000 to $85,000 annually, paid semi-monthly. Eligible benefits include a 401K matching program and discretionary yearly contributions, with detailed information provided at the final interview stage. Additional variable compensation may include a discretionary year-end bonus based on overall company performance.

In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays. After one year, you'll have access to a generous short-term disability program, with premiums fully covered by the company. Employees are insured at 100% of their salary for the first 6 weeks and 66 2/3% for weeks 7 to 12.

For more details on benefits, please visit www.ssi.shimadzu.com/jobs.

Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.

EEO Statement:

Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.

Functional Expert - Considered a thought leader on a subject
Innovative - Consistently introduces new ideas and demonstrates original thinking
Thought Provoking - Capable of making others think deeply on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group

Bachelors of Chemistry (preferred)
Associates of Electrical Engineering (required)

Skills