Embroidery Team Lead - 2nd Shift

HOURS: Monday - Thursday; 3:30pm-1:30am

REPORTS TO: Embroidery Manager

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours - that's why one of our core values is to provide remarkable service. When you work here, you'll be treated with the same level of respect and positive attitude.

As an embroidery team lead - 2^nd shift, you will provide leadership support by assisting with a wide variety of the everyday operations of the embroidery production area.

Here's what a typical day might look like. (These are the essential functions of the job). Other duties may be assigned.

• Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.

Team Lead Duties

• Meet with the manager or supervisor on a daily basis to assess work needs for that day and upcoming days as it relates to team, department or company goals.
• Monitor and perform training of new associates.
• Track and document changes to operating procedures and processes within the department.
• Train with manager to temporarily fill in for them when needed (manager on vacation, etc.) to lead team meeting and address concerns (performance or behavior) that can't wait until the manager returns.
• Initial point of contact for technical questions or work issues (non-egregious); escalate concerns to manager/supervisor as needed.
• Lead projects assigned to them by their manager.
• Work with manager/supervisor on recognizing positive work improvements and encouraging participation in continuous improvement suggestions, feedback and implementation of ideas.
• Along with their manager following through on Individual development plans for team members.
• Participate and lead process/quality audits within the department.
• Assist with providing an onboarding experience that allows team members to learn, develop, and acclimate to the 4imprint culture.
• Assist with tracking results against goals to help identify continuous improvement opportunities and communicate progress towards meeting them.
• Working with Manager to communicate work schedules, assignments, and expectations to team members.
• Listen and help with addressing team member concerns to resolve issues and lead a culture of respect, teamwork, and collaboration.
• Monitor associate productivity to ensure goals are met during second shift.
• Provide added assistance in quality production of embroidered garments.
• Work all hours required during rush season to meet customer commitments.
• Assist with training weekend help during rush season.
• Monitor and implement safety procedures.

Embroidery Operator Duties

• Program embroidery machines as shown on the work order.
• Ensure accuracy on each order.
• Sort items/garments by color.
• Stage, hoop and load products onto embroidery machines.
• Maintain, set up and run embroidery machines.
• Finish embroidered products as shown on the work order.
• Help out in other areas when needed and when time allows.
• Participate in training classes and actively seek professional development.

You might be a fit for this position if you are:

• Someone who can communicate effectively as well as work independently and as a team player.
• A multi-tasker who is ready to use critical thinking skills and make decisions when needed seeking counsel for issues requiring additional guidance
• Meeting or exceeding the job expectations for your current role.
• Comfortable sharing and receiving feedback.
• Able to coordinate, lead and follow-up on action items from individual and team meetings.
• Organized and able to effectively prioritize tasks
• Effective at disseminating information to new team members flexing to their preferred learning and communication style
• Someone who enjoys change and trying new things.
• Fluent with computers, alphanumeric data, operating an embroidery machine and working with small objects (i.e. threading needles).
• Experienced with supervising/leading others in a production environment.
• A self-starter who takes initiative to solve problems and follow up with fellow associates and team members.
• Patient, level-headed and cool under pressure.

Required education/skills/experience:

• High school diploma or equivalent experience.
  1. Equivalent experience is considered having at least 1 year of longevity with a single employer, working in a full-time capacity.
• 0-1 years of experience in a similar field.
• Proven effective interpersonal skills.
• Knowledge of MS Word and Excel.
• Understanding of common industrial/manufacturing safety practices.
• Ability to lift up to 30 pounds on a frequent/occasional basis.
• Please refer to the physical requirements form for details on the physical requirements of this role.

Work Environment:

4imprint has a drug-free workplace policy.

An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodation(s) will be made to enable individuals to perform the essential functions.

• Regular and predictable attendance.
• Ability to effectively communicate with others (verbally and in writing).
• Work will be performed at 4imprint, Oshkosh.

This position requires final candidates to undergo a pre-work screen, to ensure that you are able to perform your duties safely. If you do not pass the pre-work screen, we will withdraw the job offer, unless there is reasonable accommodation that will enable you to effectively perform the position's essential functions.

H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact human resources.

Equal opportunity employer, including veterans and individuals with disabilities.