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Senior Manager, Credit Risk Management

Navy Federal Credit Union
United States, Florida, Pensacola
Mar 28, 2025

Overview

Lead the credit risk governance and oversight for Secured (Auto Loans) and Unsecured Consumer Loans within Navy Federal's Enterprise Credit Risk Management division (second line of defense). Plan, design, and guide to implement appropriate frameworks, methodologies, procedures, and documentation related to the oversight of NFCU's lending activities across the entire credit lifecycle to effectively measure, monitor and report on credit risks. Support executive management in evaluating enterprise credit risk and in developing strategies to mitigate and control credit risk in support of business initiatives, compliance objectives, and managing emerging risks.

Responsibilities

  • Conduct oversight of lending activities across the credit lifecycle from Underwriting, Pricing, Account Management and Collections covering policies, procedures, credit risk controls, credit risk metrics and key risk indicators, etc.
  • Conduct independent analysis, review, and effective challenge of first line credit risk management activities regarding credit related trends in the portfolio, performance of existing strategies and new proposals of credit/pricing initiatives.
  • Partner with Enterprise Credit Risk Management Analytics for the design, development, and implementation of ongoing monitoring, reporting and analytics to support the oversight of lending activities including credit policies, portfolio asset quality, asset mix, loss allowance and reserves across lending products and across credit lifecycle.
  • Partner with Enterprise Credit Risk Management Analytics for ongoing monitoring to cover key credit risk metrics including loan performance, loan characteristics, exceptions to credit policies and underwriting guidelines, identification of deficiencies related to underwriting, account management or collections.
  • Provide effective challenge to 1st line regarding key credit risk trends, policy exceptions, deficiencies in lending activities, and preparedness for emerging risks.
  • Partner with Model Risk Management regarding the assessment of new and existing credit risk decisioning and loss forecasting models.
  • Perform comprehensive reviews of different functional areas across Lending Products and Credit Life cycles on an ongoing basis in order to assess gaps in policies, procedures and controls.
  • Develop comprehensive understanding of NFCU's Business Strategies, Policies, and Procedures across all lending products.
  • Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and Navy Federal policies and procedures.
  • Lead or participate in organization-wide project teams; monitor projects assigned to the department and ensure milestones are completed on schedule.
  • Collaborate with, advise, and counsel key stakeholders on complex credit risk issues; provide guidance and feedback to business units throughout credit risk lifecycles.
  • Stay abreast of new and developing risk trends, regulatory expectations, and best practices as they pertain to credit risk issues in consumer lending.
  • Provide leadership and guidance to the staff as necessary to conduct analysis and oversight within defined timelines.
  • Perform other duties as assigned or appropriate.

Qualifications

  • Extensive experience in building, leading and/or managing a credit risk, or analytics operation, preferably in a large financial institution.
  • Extensive knowledge of underwriting/credit risk processes and interactions between consumer behaviors and macroeconomic environment.
  • Expertise in assessing first line of defense risk management practices and successfully driving adoption of recommended improvements or enhancements.
  • Extensive experience in developing strategy and conducting deep dive analytics in consumer lending space across the credit lifecycle.
  • Expert knowledge of methodologies used to measure, model, and simulate credit risk, operational risk, regulatory risk, and risk exposure in relevant lending product types.
  • Expert skill interpreting and synthesizing large amounts of data and information.
  • Expert skill in being adaptive/flexible and acquiring, recognizing & applying new information.
  • Expert verbal, written, interpersonal, and presentation skills.
  • Extensive experience in demonstrating thought-leadership, initiative taking, decision-making and creativity in solving business problems.
  • Advanced skill influencing and building consensus with business partners and providing credible challenge with diplomacy and tact while maintaining appropriate assertiveness and persistence.
  • Advanced skill in being adaptive/flexible and acquiring, recognizing & applying new information.
  • Significant experience managing multiple priorities independently and/or in a team environment to achieve goals.
  • Experience with data visualization and associated tools (e.g., Power BI, Tableau, etc.)
  • Experience with data analytics and programming tools such as SQL, Python or R
  • Master's degree in business administration, Finance, Economics, or related field, or the equivalent combination of education, training, and experience.

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2024 America's Best Employers for New Grads * Forbes 2024 America's Best Employers for Tech Workers * Fortune Best Workplaces for Millennials 2024 * Fortune Best Workplaces for Women 2024 * Fortune 100 Best Companies to Work For 2024 * Military Times 2024 Best for Vets Employers * Newsweek Most Loved Workplaces * 2024 PEOPLE Companies That Care * Ripplematch Recruiting Choice Award * Yello and WayUp Top 100 Internship Programs From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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