Business Analyst

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Mar 28, 2025
Summary Responsible for supporting the development, management, and optimization of partnerships across international markets, focusing on analyzing business data, supporting partnership strategies, and driving initiatives that enhance global programs. This position works closely with both internal teams and external partners to deliver actionable insights that foster the growth of key partnerships and improve program performance. Does this position require Patient Care? No Essential Functions -Assist in the design and execution of strategic initiatives for global partnerships, working closely with account management teams to align partnership goals with the organization's broader strategy. -Act as a liaison between the organization and global partners, ensuring clear communication, smooth coordination, and successful delivery of partnership objectives. Manage day-to-day activities related to partner accounts, ensuring issues are promptly addressed and resolved. -Conduct market research to identify new opportunities for growth within global markets. Analyze competitor activities and emerging trends to inform strategic decision-making and partnership expansion efforts. -Support the negotiation and management of partnership agreements, contracts, and service level agreements (SLAs). Ensure compliance with contractual terms and work with legal teams to update agreements as needed. -Provide financial analysis and modeling to support partnership initiatives, including assessing the financial viability of new projects, pricing strategies, and return on investment (ROI). Work closely with finance teams to monitor partnership revenue and cost structures. -Collaborate with cross-functional teams, including clinical, legal, finance, marketing, and operations, to ensure smooth execution of partnership activities. Act as a central point of contact for global healthcare partnerships and facilitate communication between departments. -Identify and implement process improvements within account management and partnership operations to enhance efficiency and optimize the partner experience. Utilize data-driven insights to recommend changes that support operational excellence. -Lead or participate in key projects related to partnership growth, business development, or operational improvements. Manage timelines, deliverables, and resources to ensure project goals are met on time and within budget. Education Bachelor's Degree Business required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in business analysis, account management, or healthcare partnerships, preferably in a healthcare environment 3-5 years required and Experience in global or international partnerships or other closely related role 1-2 years preferred Knowledge, Skills and Abilities - Strong analytical and problem-solving skills with the ability to interpret complex data and make data-driven decisions. - Experience working with healthcare data, financial analysis, and market research. - Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. - Knowledge of healthcare industry trends, regulations, and partnership models. - Proficiency in Microsoft Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI). - Project management experience with the ability to manage multiple projects simultaneously in a fast-paced environment. - Ability to work independently and collaborate effectively with cross-functional teams. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) Carrying Occasionally (3-33%) Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.