Student Health Compliance Coordinator

Student Health Services - Administration:

UCF Health - Student Health Services (SHS) provides various primary and specialty care services to help keep students, faculty and staff at their optimum health. The Health Center is located on the Main Campus. Our services are designed with students, faculty and staff needs in mind. Become a part of our committed UCF Student Health Team as a Student Health Compliance Coordinator and deliver outstanding care to our community.

The Opportunity:

Under direct supervision of the Director of Healthcare Compliance/Operations and the Medical Director, this position coordinates a variety of administrative tasks, and/or projects that are complex in nature and broad in objective, with an integration of diverse functions over several work units of Student Health Services.

Responsibilities:

Administrative:

• Perform and oversee general administrative tasks for the Director of Healthcare Compliance & Operations and the Medical Director.

• Provide administrative support to the Assistant Director, Clinical Programs and four providers as needed.

• Manage calendars, screen calls/visitors, and process mail.

• Assist with oversight of provider schedules, leave requests, sick leave, and timekeeping for Student Health Services (SHS) staff.

Onboarding & Credentialing Support:

• Collaborate with the Risk Management Clinical Specialist to obtain necessary documents for provider appointments and privileging.

• Assist with onboarding of student interns and residents (M3, PY1, and PY4) for clinical rotations.

• Coordinate provider rotation schedules.

• Create requests for eClinicalWorks (eCW) and PowerDMS access; assist with navigation and troubleshooting.

• Serve as an admin user for PowerDMS, managing policy edits, assignments, and training courses.

Training & Compliance:

• Monitor staff completion of required training and follow up on overdue assignments.

• Create and track completion of Provider Performed Microscopy (PPM) training modules and quizzes.

• Back-up SHS EHR Consultant, assisting with:

• Physician training on eClinicalWorks (EHR software).

• Running and analyzing various reports and data queries.

• Termination of eClinicalWorks accounts.

• System issue troubleshooting and technical support.

Querying data and generating reports:

• Provide research support for SHS investigation clinical projects.

• Serve on the SHS Research Committee and Laboratory Quality Assurance Committee as a Research Coordinator.

• Assist with research projects from initiation to closeout, including:

• Participant recruitment and enrollment.

• Handling, packaging, and mailing samples.

• Uploading data to sponsor repositories.

• Supervise annual competency training to ensure Clinical Laboratory Improvement Amendments (CLIA)-waived compliance.

• Maintain quality control documentation for the main laboratory, health sciences campus clinic, and downtown campus clinic.

• Coordinate day-to-day research activities, including communication, problem-solving, and protocol management.

Operational & Miscellaneous Support:

• Provide backup coverage for SHS administrative area, including office support, supplies, and incoming calls.

• Assist with conference room scheduling for meetings and events.

• Conduct CLIA-waived lab tests as needed to ensure quality results.

• Ensure timely completion of all UCF, AHSC, and SHS training requirements.

• Perform any additional duties as assigned by the Director of Healthcare Compliance & Operations or the Medical Director.

Minimum Qualifications:

Bachelor's or Master's degree and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Previous experience conducting clinical trials.

• Previous research experience.

• Current CITI training certificate.

• Knowledge of EClinicalWorks.

• Skilled in running reports and analytics.

• Strong computer and organizational skills.

Additional Application Materials Required:

In addition to your application, please submit a resume.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Additional Requirements related to Research Positions:

Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.

The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, postdoctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity Employer.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer."

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or emailoie@ucf.edu.