Credit Bureau Dispute Specialist

TEKsystems
$16.00 / hr
life insurance, sick time, 401(k), retirement plan, remote work
United States, Florida, Pensacola
Mar 29, 2025
TEKsystems is currently searching for career-driven candidates interested in a Credit Bureau Dispute Specialist opportunity with a Fortune 100 Financial Institution in the Pensacola, FL area! Job Description: To investigate and respond to difficult indirect and/or direct dispute investigations and manual updates. Accurately process mortgage and equity loan, consumer loan, checking line of credit, credit card and student loan fraud disputes including basic identity theft cases. * Process, resolve and respond to basic consumer disputes related to credit bureau reporting using appropriate Credit Bureau Dispute databases * Ensure accurate reporting to credit bureaus * Perform servicing functions related to disputes managed through vendors (e.g. E-Oscar/CBC Innovis, Atlas and Lend Key) * Research member credit history using servicing systems, as well as correspondence and member records regarding account activity and history * Review and interpret account information and, within defined circumstances and authority, update/correct records, and system displays * Minimize financial risk to credit union by appropriately applying and ensuring compliance with applicable federal and state laws, rules and regulations, and policies and procedures * Remain alert to situational patterns of activity which indicate possible account fraud or abuse and advise Dispute and Fraud Section of suspicious activity Start Date: May 12th (6 month contract) Requirements and Qualifications: * Multitasking and quick learner * Financial experience OR dispute experience * Must have strong administrative experience. * 1+ year of any customer service, administrative, data entry and/or clerical work * Ability to commute to the office 2 days a week * High School Diploma or GED Pay and Schedule * $16/hour * Hybrid work schedule - Monday to Friday, 3 days work from home, 2 days on site. 9am-5:30pm CST If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Apr 11, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.