Shift Manager - Surveillance

Why Bally's:

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

As a Surveillance Shift Manager, you will support the overall integrity of gaming and the protection of all guests, employees, and Company assets. Additionally, you will be responsible for Surveillance Operations on the Casino in the absence of the Director of Surveillance.

Responsibilities:

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Manage the overall operations of the Surveillance department
• Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Manage the department's budget, including capital expenditures
• Select, train, and develop team members through education, training, coaching, and corrective action
• Safeguard company assets of the entire facility
• Review all Surveillance Incident Reports
• Perform duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of Bally's Chicago Operating Co., LLC System of Internal Controls
• Support the Illinois Gaming Board and Chicago Police Department on investigations
• Perform other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• High school or equivalent required; Bachelor's Degree is preferred
• Must have knowledge of all casino game rules
• Must have knowledge of all applicable gaming regulations
• Must have three years of experience in surveillance operations, particularly in a leadership role
• Must have above-average math skills
• Must have strong organizational and decision-making abilities
• Must have excellent customer and employee relations skills
• Must have excellent written and verbal communication skills
• Must be able to work flexible shifts, including weeknights, weekends, and holiday

What's in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Target Salary Range: $65,000 - $70,000/ annual

Physical Demands & Work Environment:

• Frequently required to stand, walk, and sit for prolonged periods of time
• Frequently required to define color
• Occasionally required to work at heights above 10 feet high
• Frequently required to lift items up to 25 pounds
• Frequently required to reach overhead
• Occasionally required to work in confined, small areas for long periods of time
• You may be exposed to bright lights, loud noise, and stressful situations in this position.