Health Information Manager

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

Cornell Health's more than 200 employees collaborate to provide integrated and culturally-sensitive mental health, medical, health promotion, public health, student accommodations, and occupational medicine care and services. Dually focused on holistic health of Cornell students and well-being of the larger campus community, the unit supports readiness to learn, to participate fully in the Cornell experience, and to achieve academic, work, and life success. Cornell Health is nationally recognized for innovation and leadership, and is committed to an ongoing journey toward integrated, cost-effective, and community-based services and campus health initiatives.

Administrative Services staff members provide infrastructure and central support for the departments, programs, and services at Cornell Health. The department manages health informatics, organizational compliance, quality improvement initiatives, billing and finance, operational communications, and support for the advancement of strategic initiatives. Administrative Services staff members also collaborate ongoingly with centralized university and divisional services such as Facilities, Human Resources, Communications and Marketing, and Information Technology.

The Health Informatics Department is a cornerstone in cultivating a technologically advanced healthcare environment. This dedicated team focuses on optimizing the Electronic Health Record (EHR) and associated systems, deploying clinical information systems, managing health record information, and coordinating immunization requirements compliance. The team also plays a crucial role in executing clinical reporting, to ensure accurate and timely documentation of patient information. Collaborating extensively with leaders across Cornell Health departments and external partners, the department strives to enhance efficiency, uphold HIPAA privacy/security standards, and contribute to the strategic vision of seamless healthcare information management.

Reporting to the Director of Health Informatics, the Health Information Manager is in charge of the entire health records department, including operation and personnel. They oversee the comprehensive management of patient health records both electronically and on paper, ensuring accuracy, confidentiality and accessibility of all health information while adhering to federal and state regulations including accreditation standards. The Health Information Manager oversees all ongoing activities related to developing, implementing, maintaining the organization's policies and procedures regarding the privacy of and access to patient health information. This role involves collaboration with internal and external stakeholders, including medical and counseling providers, administrators, and Cornell's Office of General Counsel.

Success Factors

• Expertise in the standards of medical and counseling documentation
• Demonstrated organization, facilitation, communication and presentation skills.
• Must be able to manage multiple tasks under time constraints, model strong service orientation and promote team cooperation
• Attention to detail in identifying errors and inconsistencies and ability to identify and remediate any contributing workflow processes.
• Ability to communicate information to diverse audiences
• Must be able to collaborate effectively, serving as a liaison between different departments and stakeholders.

Please Note: There is no visa sponsorship for this position.

While position responsibilities vary, all people leaders are expected to foster a culture of belonging and a psychologically healthy work environment by being trustworthy; respecting all individuals; being flexible; supporting work/life integration as well as healthy boundaries; inviting new ideas, alternatives, and perspectives; speaking up and taking action if others are being excluded or treated inappropriately; and recognizing the contributions of others.

Required Qualifications:

• Associate's Degree and current certification as a Registered Health Information Technician (RHIT)
• Minimum of three (3) years of experience in health information management, including two (2) to three (3) years of supervisory experience with a demonstrated ability to lead and manage a team.
• Knowledge of healthcare-related legal and regulatory mandates and accrediting standards.
• Proficiency with healthcare-related information systems and software applications, particularly in document management and transmission.
• Knowledge of and ability to apply principles of Health Information Management, project management and change management.
• Demonstrated skill in understanding of cultural differences.

Preferred Qualifications:

• Bachelor's degree and current certification as a Registered Health Information Administrator (RHIA)
• Experience supporting a health system/medical center or integrated multi-disciplinary practice (Primary Care/CAPS/PT/SUD (substance use disorder).
• Experience with Joint Commission or AAAHC accreditation process

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

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• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

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Cornell University's history of diversity and inclusion encourages all students, faculty and staff to support a diverse and inclusive university in which to work, study, teach, research and serve. No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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