Sales Coordinator II- Rental Solutions

Make your mark at the world's largest HVAC company

Daikin Applied is seeking a Sales Coordinator II position who will be in charge of assisting the Sales Representatives with daily activity within the sales process. This role will be responsible for compiling data for customers and sales reps, analysis of data, assisting with the bid process and working on customer proposals. This role will be responsible for activities associated with inside sales, sales support, customer service, service fulfilment coordination and administrative functions that support the service office. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Remote USA

What you will do:

• Liaison between service sales and fulfillment
• Work with Technician Supervisor in scheduling and dispatching of Technicians for jobs (Start ups/repairs, warranty, maintenance)
• Handles customer inquiries and routes questions of technical nature to the appropriate resource. Maintains professional and courteous customer contact
• Assists Business Development Manager in preparing quotations, proposals, customer presentations and job pricing
• Responsible for maintaining assigned house accounts as directed by the District Manager
• Maintains existing contract base by ensuring on-time renewal of assigned contracts, including escalation and upgrade of contracts
• Provide support to other districts offices for quotations and rental renewals
• Obtains credit or legal approvals as necessary
• Maintains communication with customers regarding scheduling for delivery and return
• Invoices and bills to customers using the Alliance platform
• Performs local office AP/AR functions using Alliance Platform
• Follows up with customer to ensure that payment has been received using Alliance Platform
• Coordinates warranty/maintenance repairs administration process within Alliance Platform
• Maintains customer information and sales tracking in Salesforce.com. This includes work orders and new customer information
• Ensures timely close-out on all work orders and associated paperwork (P.O., etc.) is received and filed with the proper job using Alliance Platform

What's in it for you:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

• Associate's Degree or Equivalent Experience
• 2 to 4 years experience in a coordinator role
• Work visa sponsorship is not available for this position

Preferred Qualifications:

• Bachelor's Degree in Marketing Communications or business-related field
• Experience with Salesforce or any other sales tracking software
• Experience with Alliance Platform
• Related experience working with sales reps

Benefits:

• Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $66,000- $97,000 in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

#LI-AW1

#LI-remote