Account Manager

The Network Infrastructure Sales organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business group. While bringing deep understanding of markets for our customer, this sales organization ensures strong alignment between our customers, presales, and delivery teams.

Within the organization, the Account Manager is responsible for managing existing and developing new businesses as a team member. The team consists of other account managers and sales engineers that support T-Mobile. The team is responsible for selling products, solutions, and services from across the Nokia Network Infrastructure portfolio.

You will work closely Sales Engineering, Business Development, consulting engineers, sales support, delivery teams, and program managers.

For this role, the Account Manager will be responsible for supporting and selling to T-Mobile, primarily in the Bellevue, Washington location. The Account Manager drive the pursuit of new opportunities and the nurturing of existing businesses that span the Nokia Network Infrastructure Portfolio (FTTX, Wi-Fi, Routing, Optical and deployment services).

As part of our team, you will:

• Be a lead interface for pre-sales and post-sales engagements.
• Establish relationships with target customers across all roles within the operator (CxO, engineering, operations, marketing, etc.)
• Partner with sales engineers to understand customer challenges and requirements, then drive orders by providing innovative solutions and product development in support of operator needs
• Articulate the Nokia vision on technologies and solutions toward the Customer
• Position Nokia as a thought leader on key technological developments
• Maintain a sales forecast in Salesforce.com which includes high/medium/low probability opportunities
• Work with internal bids and proposals team to create proposals for solutions and services
• Complete annual training requirements in support of building sales skills and increasing product knowledge
• Travel: up to 50% travel required

Note: No relocation or sponsorship offered for this role

You have:

• Experience as an Account Manager or Technical Sales Manager with at least 8 years of working directly with Telecom Operators in equipment supply or service projects and ensuring the highest levels of satisfaction
• Proven knowledge in the fundamentals of Network Infrastructure (i.e., Fixed, WiFi/CPE, IP, and Optical, Fixed Network) Solutions.
• Business development and sales skills as evidenced by prior success in maintaining and growing revenues for telecom equipment and associated services
• Functional domain knowledge in wireless or wireline. Must have a broad understanding of the business drivers and the challenges, opportunities and competitive landscape in the industry.
• Writing proposals and presentations, and contract management skills including negotiation of deliverables and terms & conditions.
• Experience in creating and negotiating contracts
• Outstanding written and oral communications skills

It would be nice if you also had:

• Knowledge of Nokia IP/Optical/ Fixed Networks products and solutions with an understanding of 5G packet core and RAN networking.
• Prior experience working with T-Mobile or similar Tier 1 service provider
• Ability to seize the initiative and lead in the absence of direct supervision
• Bachelor's degree or equivalent experience

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D - Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program