Administrative Assistant

Ranked #46 in U.S. News & World Report's list of Best Public Colleges and Universities, Rutgers University-Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers-Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University-Camden among its "Best Bang for the Buck" universities and best national research universities. Recently, Rutgers-Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.

The Rutgers School of Business-Camden's ( RSBC) mission is to develop ethical, inclusive, and transformative business leaders. As one of two leading business schools in Rutgers University, RSBC is deeply entrenched as a key partner with South Jersey corporations and communities. Our excellent faculty are subject matter experts whose intellectual contributions enrich academia and the practice of business. RSBC's graduate and undergraduate programs reflect a healthy mix of on-campus and online programs that develop our workforce and future leaders with the most current business knowledge and practice.

Our commitment to diversity is reflected in our students, faculty, and staff, as well as our creation of an inclusive environment that delivers rich learning opportunities and experiences which cares for the whole person. RSBC's location provides access to more than 30 Fortune 500 companies in the New Jersey-Philadelphia region. The Small Business Development Center and Professional and Executive Education ( PEER) units provide value-added partnerships with corporate and community stakeholders that enrich both our teaching and research. The integration of excellence in teaching, research, and service positions RSBC as a powerhouse at a regional and national level.

The School of Business at Rutgers University-Camden is seeking a full-time Administrative Assistant. The Administrative Assistant independently coordinates the day-to-day operations and provides critical support to the administrative functions of the Academic Services Offices for the Undergraduate and Graduate Programs at the Rutgers School of Business-Camden ( RSBC). The Administrative Assistant serves as the first level contact with the school and university communities and interacts extensively with both internal and external stakeholders. Duties include organizing, executing, and coordinating office procedures and routines, as well as performing diversified and confidential record keeping and communications that require judgment in the resolution of routine administrative processing to support the RSBC Academic Services Offices.

This position supports the academic advising teams in assisting both undergraduate and graduate students throughout the academic journey within the RSBC, and plays a key role in communicating, documenting, supporting, and assisting with the execution of all the student's academic milestones. Duties also include the confidential, administrative, and general staff assistance in such matters as event logistics in coordination with the school-wide Secretary, travel arrangements, scheduling, research, basic web updates, report writing, the maintenance of student records, and management of office and program functions. Specifically, this position assists the recruitment and advising teams with onboarding and retention processes for RSBC students, particularly non-academic and general questions; communicates with students who might need assistance (non-academic); promotes collaborations between departments and the school to expedite student issues; and tracks the progress of students.

As this position will be the "front line" to students coming in for advising appointments, the position requires excellent customer service skills and ability to prioritize tasks effectively. Work is performed under direct supervision with specific instructions on routine or semi-routine work. The individual will perform professional work that requires knowledge of the various program details as well as basic application of the RSBC's mission, vision, and values. The individual in this position is required to regularly communicate to their direct supervisors and coordinate with other members of the RSBC staff as well as Rutgers-Camden campus staff.

This position requires a fully on-site work arrangement.

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

A bachelor's degree or an equivalent combination of education and similar office experience.

A bachelor's degree or an equivalent combination of education and similar office experience; knowledge of office administration, organization, and planning; excellent computer skills, database management and manipulation, exceptional telephone and interpersonal skills reflecting the ability to interact with a broad spectrum of populations such as students, faculty and administrators, a proven history of attendance and the ability to multi-task. Ability to initiate ideas and execute projects independently. An exceptional commitment to providing high quality customer service to students, staff, faculty, and visitors. Some experience with web updates, designing flyers and/or web postings (i.e., banners).

Bachelor's degree or an equivalent combination of education and experience in higher education and event logistics.

Microsoft Office, web and design software (WordPress/Canva), Email applications (Mailchimp), scanner and photocopying equipment. Experience with degree audit programs and student information system as well as database design and maintenance. Rutgers E-learning system (Canvas), RU Transfer, and the Rutgers Course Schedule are all software programs/platforms that the Administrative Assistant should be familiar with and use in support of all functions. Training will be required for all Rutgers University software systems.

Availability to work evenings and occasional weekends.