Passport Center Assistant

University of New Mexico
$13.50 Hourly
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
May 07, 2025
Requisition IDreq32978 Working TitlePassport Center Assistant Pay$13.50 Hourly CampusMain - Albuquerque, NM DepartmentGlobal Education Office (064A) Employment TypeStudent Employment Student Type StatusNon-Exempt Background Check Required For Best Consideration Date4/24/2025 Position Summary Cover letter and resume required. Position Summary The Global Education Office is pleased to announce an exciting employment opportunity! The Global Education Office is looking for a Passport Center Assistant to assist the Passport Acceptance Agents with passport duties at UNM's Passport Center located inside the UNM Bookstore. This position is required to work up to 5.5 hours every Saturday and will be assigned additional afternoon hours throughout the week to assist with Passport Center preparation and/or help with office assistant duties in GEO's Resource Center. The position requires fast and friendly customer service and will be working directly with the public in both appointment and walk-in capacities. This position will be responsible for signing in customers, processing photographs including printing and cutting, survey collection and data entry, and other tasks as assigned. The position requires learning about the different requirements people need in order to obtain a passport and must be able to answer questions as they arise. As such, employees are expected to conduct themselves in a professional, friendly and open manner, demonstrate a positive attitude, and actively problem-solve in this role. Minimum Qualifications Preferred Qualifications Excellent internal and external customer service skills Excellent phone etiquette Ability to work both independently and as part of a team Required to work on Saturdays for up to 5.5 hours and additional hours during the week, with a minimum of 10 hours a week Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Cover letter and resume required. In your cover letter, please address how you meet or exceed the preferred qualifications listed with the position. If you qualify for work study, please attach a copy of your work study award. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.