Marketing Manager - HM Retail

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Herman Miller is looking for a highly collaborative, hands-on individual to help us grow the Herman Miller retail business. The Herman Miller Marketing Manager will be responsible for planning, executing, and measuring our omni-channel campaigns and collaborating across channels to support creative and compelling seasonal marketing strategies.

ESSENTIAL FUNCTIONS

• Campaigns: Plan and manage creative, strategic, seasonal and brand appropriate omni-channel marketing campaigns with clear audiences and goals.

• Channel Management: Collaborate with cross-functional partners such as digital, social media, merchandising, PR and creative to develop, implement, and execute campaigns across channels.

• Product Knowledge: Work closely with partners in merchandising to identify product focuses and inventory levels for promotions and campaigns. Maintain a robust level of product knowledge for our core assortment and seasonal new launches.

• Reporting: Run and evaluate sales, event, and digital marketing reports as it relates to campaigns and promotions to constantly improve performance. Identify opportunities for improvement and develop plans to implement.

• Briefs: Write and kick off thorough briefs for all marketing initiatives and collaborate with channel owners on channel-specific briefs. Input briefs and all other marketing initiatives related to Herman Miller into project management software Wrike.

• Calendar: Maintain and update promotions and marketing calendars for all teams to reference. Work closely with project managers to initiate follow up and track timelines and key deliverables to ensure projects are progressing and completed on schedule. Identify opportunities to improve how calendars and developed and shared and implemented.

• Events: Assist in planning, execution, and measurement of local marketing initiatives such as events and in-store activations to drive qualified traffic to our retail stores.

• Communication: Assist in internal communications of Marketing efforts to all teams and provide transparency throughout the organization, including communication to the retail stores.

• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience Requirements

• Must be based in CT or NYC

• 5+ years of marketing experience, preferably in multiple channels at a retail, entrepreneurial, or digitally native business.

• Exceptional written and verbal communication skills.

• Understanding of office software and comfort with learning new applications.

• A drive to constantly improve processes and find new, better ways to work efficiently.

• Willingness and excitement to be flexible and helpful across multiple parts of the business.

• Motivated self-starter with high energy level, a passion for design and a willingness to do what it takes to create great work.

• Works well in a highly collaborative environment.

• Extremely organized and efficient, with strong attention to detail and the ability to work on multiple projects at once, meeting tight deadlines, in a demanding, fast-paced team environment.

• Excellent interpersonal and communication skills both written and oral and ability to work with all levels of staff and management and present accordingly.

• Strong strategic thinking with the capability to solve problems and be solution oriented.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.