Regional Director

Rentokil North America
life insurance, paid holidays, sick time, tuition reimbursement, 401(k), retirement plan, company vehicle
United States, California, Sacramento
Apr 12, 2025
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Regional Directors do? The responsibility of this role is to provide operational excellence within the assigned region. The Regional Director drives change management plans, develops strategies and deploys tactics to attain short-term and long-term financial and mission-critical operational goals . Through their leadership, the Regional Director is responsible for achieving Rentokil North America's (RNA) Company goals and revenue growth, employee relations, business trends, and ensuring that company policies and standards are being met by each branch. Responsibilities include but are not limited to the following: Oversee net APBITA across branches and sales and service operations to ensure achievement of revenue and profit plans Monitor progress against district and region revenue objectives Oversee development of General Managers through talent assessment and development Monitor and actively coach all levels of district colleagues Manage recruiting efforts, interviewing, candidates hiring and onboarding to ensure appropriate staffing levels and a talented bench strength Oversee relationship with all residential clients Oversee end-to-end relationship with specific commercial clients Resolve clients disputes, complaints, and handle outstanding claims Ensure company programs and initiatives are delivered with excellence across branches Follow all established standard operating procedures (SOPs) within the business and hold colleagues accountable to the same standards Lead and drive organisation values through quality of service, relationships and teamwork Orchestrate joint team meetings to build camaraderie and share best practices Understand Rentokil's and Terminix processes, including roadmap for safety/structure/service offerings Leverage new evaluation criteria for colleague performance Oversee multi-branch P&L and sales /and service operations to ensure achievement of revenue & profit plans Establish tracking forums to assess progress against branch/region revenue objectives & influence sales / service activity and execution Enable ongoing development of BMs via effective evaluations, coaching, goal-setting, and cross-region knowledge sharing Invest in branch-level staff development by modelling effective ride-a-longs, audits, skip-level conversations, annual reviews, improvement plans, etc. skip-level conversations, annual reviews, improvement plans, etc. Oversee multi-branch recruiting ,interviewing ,hiring to ensure appropriate staffing levels and a talented bench Nurture a high performing culture through actions, accountability and feedback Champion change through the "Heart, Head and Hands" methodology Serve as steward of Rentokil and Terminix business model to ensure company programs and initiatives are delivered with excellence at the branch level What do you need? Bachelor's Degree or equivalent in Business Management related subject 8+ years of field services management experience required, or an equivalent combination of education and experience Master's Degree preferred Alternatively, military ranking of O5 Business operations experience Master's degree preferred Skill in managing and leading assigned projects - understanding of project management Maintains relevant licences as required by federal, state or local regulations for termite/pest control and any other business unit products and services Maintains a valid driver's licence Knowledge of laws, regulations, methods, and techniques in the area of specialty. Position may require frequent overnight travel Base Pay Range: $148,000 - $196,000 Pay Range Yearly: $148,000.00 - $196,000.00 Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. Know Your Rights - Workplace Discrimination is Illegal Pay Transparency - Nondiscrimination Provision California residents click here to review your privacy rights. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.