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Human Resource Coordinator

Aqua, Inc.
United States, Pennsylvania, Bryn Mawr
762 West Lancaster Avenue (Show on map)
Apr 12, 2025

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

The HR Coordinator fuels the HR team by managing essential tasks such as the union bidding process, applicant assessments, invoicing, and various Workday transactions. By providing reliable administrative assistance to the CHRO, the HR Coordinator ensures HR processes run smoothly and efficiently throughout the organization. Key Responsibilities: 1. Union Bidding Process Management: Coordinate the union bidding process in collaboration with relevant stakeholders. Ensure compliance with collective bargaining agreements and organizational policies during the bidding process. Maintain documentation and communication related to union contracts and bids. 2. Applicant Assessments: Administer and manage candidate assessments for various positions. Collaborate with hiring managers to determine appropriate assessment criteria and methods. Analyze and report assessment results to facilitate informed hiring decisions. 3. Invoicing: Process HR-related invoices and track expenses related to recruitment, training, and other departmental activities. Liaise with finance to ensure accurate and timely payment of HR vendor invoices. 4. Workday Transactions: Assist in processing HR transactions through the Workday system, including employee onboarding, status changes, and termination processing. Maintain accurate employee records and ensure data integrity within the HRIS. 5. Administrative Support: Provide effective administrative support to the CHRO, including scheduling meetings and preparing reports and presentations as needed. Assist in coordinating HR initiatives, programs, and projects under the direction of the CHRO. 6. General HR Duties: Support the HR team in various functions such as recruitment, employee onboarding, and employee engagement activities. Respond to employee inquiries regarding HR policies and procedures, providing exceptional customer service. 7. Compliance and Reporting: Assist in ensuring compliance with employment laws and regulations. Compile and analyze HR metrics and prepare regular reports for management. 8. Process Improvement: Identify areas for improvement within HR processes and suggest enhancements to increase efficiency and effectiveness. Qualifications:
  • High school diploma or equivalent;Bachelor's degree in Human Resources, Business Administration, or a related fieldpreferred.
  • 1 - 3years of experience in an HR coordinator or administrative role, preferably in a unionized environment.
  • Understanding of general HR concepts and standard employment practices.
  • Proficiency in HRIS systems (experience with Workday is a plus) and MS Office Suite. Proficient in Excel.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Ability to troubleshoot and meet deadlines.
  • Working Conditions:
  • This position typically operates in an office environment but may require occasional travel or on-site visits to other locations.
  • We are an equal opportunity employer and welcome diversity in our workforce. We encourage all qualified applicants to apply.

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

  • Family members cannot result in a supervisor/subordinate reporting relationship
  • Family members cannot work in the same department.
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