Sr. Implementation Manager

About the opportunity:

We are looking for a Senior Implementation Manager to support the rapid growth of Shutterstock's AI Business. This role will play a critical part in onboarding new partners, creating seamless experiences for existing partners, and collaborating cross-functionally to execute complex, high-impact transactions. You'll also provide technical support and help define and scale best practices to ensure long-term partner success.

The Day to Day

• Act as a subject matter expert supporting our AI Business partnerships by providing technical consultation and support throughout the pre- and post-sales lifecycle. Collaborate closely with New Business, Partner Management teams, and partners to ensure a seamless experience.

• Lead end-to-end onboarding processes, including but not limited to data delivery coordination, invoice management, and delivery tracking to ensure strong partner experiences and timely, accurate execution in line with agreement terms.

• Work cross-functionally with technical, financial, and operational teams across Shutterstock to resolve issues, strengthen partner relationships, and enable long-term success.

• Support customer implementation of new products and solutions.

• Identify opportunities to streamline workflows and implement automation to achieve our strategic objectives.

• Independently plan and execute projects to optimize team processes, scalability, and performance.

What you'll bring to the role:

• 4-6 years of experience working with customers, managing product integrations, and supporting complex transactions in Product or Technology partnerships.

• A solid technical background is a plus.

• Strong project management and organizational skills, with the ability to manage multiple stakeholders and collaborate effectively with internal departments to meet business needs.

• Critical thinker with the ability to understand complex problems and suggest timely solutions.

• Self-driven, detail-oriented team player with excellent communication and interpersonal skills.

• Proven track record in consistently exceeding performance targets.

Why Shutterstock:

• You have a direct impact on the success of the company. Your team's work matters and is essential to the evolution of our core business!

• Executive leadership cares personally. They prioritize growth and planning your career path with your goals and passions in mind.

• Flexibility to work between home and office with everything you need to be successful in both

• A generous and competitive benefits package.

Shutterstock connects diverse artists and creative professionals around the globe with the agencies, brands and people who need their work and services. It's a place where creators come to be inspired and discover new ways to produce their best work.

Shutterstock enables its employees to drive culture and tap into the world around them to develop the toolbox and solutions that help others share their world views. At Shutterstock, your ideas will be welcomed, your uniqueness will be celebrated, and you will be supported in presenting your view of the world as you experience it. We're champions of resiliency; quickly learning from our shortcomings in our pursuit of continuous growth.

Diverse teams are critical to our success. We encourage people from different backgrounds to apply and we commit to creating and maintaining a culture where employees know they belong and have equal opportunities to succeed.

At Shutterstock, we are committed to providing competitive pay and benefits that are in line with industry standards. The compensation package offered may vary depending on employment experience, skills, and knowledge. You may also be eligible for our generous benefits package including health, wellness and financial benefits. Compensation ranges for candidates in locations outside of the location(s) below may differ based on the cost of labor, market, and additional factors.

The pay range for this position is below:

Note: Commission-eligible roles are expressed as on-target earnings (base and commission). Non-commission roles are expressed as base salary only but are also eligible for annual incentives.

Shutterstock Values

We are one team collectively focused on creating an unrivaled experience for our Customers and Contributors. Our Values represent the mindset of the employee who will thrive at Shutterstock. If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.

Shutterstock is an Equal Opportunity Employer. Suitably qualified and eligible candidates are encouraged to apply regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accommodation_request@shutterstock.com.

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.