Customer Support Representative (Remote)

Are you ready to make a difference in a fast-paced, customer-focused environment? Staffmark is hiring a Customer Support Representative in Irving, TX, and we're looking for someone who's passionate about helping others, reliable, and ready to grow. If that sounds like you, let's connect!

Pay Rate: $14.00 per hour

Available Shifts:

• Monday-Friday: 8:00 AM - 8:00 PM
• Saturday: 8:00 AM - 4:30 PM

What You'll Be Doing:

• Respond to inbound customer calls for order placement
• Upsell and cross-sell additional items based on customer needs
• Answer inquiries and maintain an up-to-date customer database
• Handle customer concerns with urgency and professionalism
• Provide creative, solutions-oriented assistance
• Accurately enter orders and manage customer records
• Ask the right questions to understand issues and overcome objections

What You'll Need:

• High school diploma & 6+ months of customer service experience
• Strong communication & problem-solving skills
• Typing 35+ WPM & basic computer knowledge
• Reliable, punctual, and self-motivated
• Must be local with hard-wired internet (20MB+ download)
• Positive, adaptable, and team-oriented

Why You'll Love Working with Staffmark:

You'll enjoy weekly pay (or Earned Wage Access), plus a full benefits package that includes medical, dental, vision, and life insurance, short-term disability, 401(k) options, employee discount programs, and referral bonus opportunities.

If you're ready to bring your customer service skills to a team that values you, click "Apply Now" and take the next step in your career!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.