Customer Service Representative
 TEKsystems | |
$25.00 - $30.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, California, Irvine | |
 Apr 16, 2025 | |
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Job Summary: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure their financial needs are met.
Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist clients with account management, including opening and closing accounts, processing transactions, and updating account information. Provide information about products and services, and help clients choose the best options for their needs. Resolve customer complaints and issues efficiently, escalating to higher management when necessary. Maintain accurate and detailed records of customer interactions and transactions. Collaborate with other departments to ensure a seamless customer experience. Stay up-to-date with industry trends and products and services. *Pay and Benefits* The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Irvine,CA. *Application Deadline* This position is anticipated to close on Apr 21, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |