Sales Support Representative

TEKsystems
$22.02 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Plano
Apr 17, 2025
Description Our organization is seeking an experienced Acquisition Support Contractor to join our team. In this role, you will be responsible for managing an inbound queue, lead passing, and calling out on acquisition customers that need to renew. The successful candidate will be required to provide exceptional customer service to clients and work closely with the acquisition teams. Responsibilities: Managing an inbound queue, lead passing, and calling out on retention customers Providing exceptional customer service to clients Collaborating with the retention and attach teams Maintaining a positive and professional demeanor when communicating with clients Following up with customers to ensure their needs are met and their questions are resolved Keeping detailed records of customer interactions in our CRM system Additional Skills & Qualifications Experience with lead management, inbound call handling, and outbound calling Tech savviness to navigate salesforce, scrub leads and get them out to the right place. Interpersonal skills to be able to generate interest, ask the right questions, deep dive with discovery and get a good understanding of what client is trying to achieve and get them to the right place Start date: 5/12/2025 - NO TIME OFF IN FIRST 5 WEEKS Pay and Benefits The pay range for this position is $22.02 - $22.02/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Apr 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.