Platform Consultant (Remote)

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

Platform Consultants (PC) are responsible for managing multi-stream projects, orchestrating alignment to ensure delivery of an integrated solution in accordance with Medidata standard business processes and Good Clinical Data Management Practices. PCs provide functional leadership, including timeline and scope management, and understanding budget and resource requirements. PCs also consult with our clients, provide guidance and make recommendations on how to best implement Medidata's software to provide the most value.

The Platform Consultants work with Project Managers and other functional departments during the implementation or enablement of Medidata's software applications, in addition to helping in the training, education and mentoring of colleagues. Platform Consultants are leaders of clients and internal colleagues, as well as champions of our products and processes. Platform Consultants build and maintain strong client relationships. Platform Consultants design creative solutions to unique challenges, driving delivery of high quality and value at a program level.

Responsiblities:

• Manage all Implementation Consultant (IC) aspects of a multi-stream project, orchestrating alignment to ensure delivery of an integrated solution; this includes functional leadership, resource requirements, budget awareness, timeline and scope management, quality and communication of changes to customer expectations.
• Adhere to and educate on best practices for implementing Medidata's platform.
• Author, adapt, or agree on specifications based upon complex client requirements. This can include functional test cases for use in configuring and developing solutions in Medidata's suite of products, as well as in custom integrations.
• Support third party vendors with integration and/or data transfer efforts.
• Comply with and enforce Medidata Standard Operating Procedures, processes and policies.
• Support customers during complex enablement or implementation of our platform by answering questions, resolving configuration or UAT issues, and providing guidance on software usage.
• Support platform implementations or enablement at a program level.
• Own multiple, complex customer-facing projects or engagements, focusing on strategic client relationships and client retention.
• Proven ability to adhere to industry data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing).
• Proven ability to maintain a high level of communication with stakeholders on both client and internal projects.
• Lead internal initiatives, e.g., process improvement, product improvement, identifying best practices and developing workshop materials.
• Assist in the scheduling of professional services resources and ensure timely completion of deliverables across multiple complex projects or engagements.
• Support preparation of training materials and delivery of that training, both internally and externally as needed.
• Deep knowledge and experience in more than one product or solution, or, significant relevant experience in a group of products/solutions.
• Coordinate cross-functional departmental efforts in support of project delivery or issue resolution.
• Design creative solutions to unique technical and business challenges.
• Support both junior and experienced team members with client engagements, being accountable for quality of delivery. Mentor and train less experienced ICs or new employees, focusing on the consultative aspect of client engagement.
• Support management in achievement of business objectives outside of client deliverables.

Your Competencies:

• Demonstrated expert-level industry knowledge of Clinical Trial processes, specifically as they relate to data collection, standards, management, and preparation for statistical analysis
• Strong understanding of those associated specifications, and ability to translate them into clinical systems solutions.
• Proven ability to work with technical R&D staff and translate new software features into real world examples
• Knowledge of computer usage in a web-based environment
• Proven ability to absorb and apply new information quickly
• Proven ability to think logically to solve complex problems
• Solid analytical and technical skills with regard to software applications
• Demonstrated strong collaboration and team-building skills
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Self-motivated, able to assume responsibility and work autonomously in a professional manner
• Experience of working to Standard Operating Procedures
• Highly adaptable to changing business needs and product landscapes, maintaining a positive outlook and inspiring/motivating others* Willing to travel to office locations and customer engagements

Your Education & Experience:

• Minimum 4-year university/college degree (analytic discipline strongly preferred) or equivalent work experience
• Multi-year experience working with clinical trials, or equivalent combination of education and experience required.
• Prior services delivery experience required
• Prior data management or clinical trial software consulting experience is strongly preferred.
• Demonstrated experience leading and supporting project teams and meeting project timelines

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

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  The salary range for positions that will be physically based in the NYC Metro Area is $114,750 to $153,000 .
  
  
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  The salary range for positions that will be physically based in the California Bay Area is $121,500 to $162,000.
  
  
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  The salary range for positions that will be physically based in the Boston Metro Area is $113,250 to $151,000
  
  
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  The salary range for positions that will be physically based in Texas or Ohio is $101,250 to $135,000.
  
  
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  The salary range for positions that will be physically based in all other locations within the United States is $102,750 to $137,000.
  
  

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.Applications will be accepted on an ongoing basis until the position is filled.

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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.