The Coordinator, Micro-Credential and Workforce Programs is responsible for coordinating administrative tasks and overseeing the preparation of micro-credentials and digital badges. This role plays a key part in launching, overseeing, and improving micro-credential programs, coordinating cohort and employer-sponsored activities, and providing resources for workforce development initiatives.
Job Description Typical duties may include but are not limited to:
- Oversees the launch and ongoing coordination of newly developed and existing micro-credential programs. Provides insights and recommendations for continuous program improvement based on data and feedback.
- Coordinates cohort and employer-sponsored activities, including creating schedules, securing faculty, and managing contract completion in collaboration with departmental colleagues.
- Creates and delivers educational programs for FGCU staff, students, and current professionals, focusing on micro-credentials, upskilling, and reskilling initiatives.
- Creates instructor contracts and ensure the proper preparation of resources for a portfolio of micro-credential and workforce development programs.
- Reviews completion data, feedback, and outcomes to prepare reports for faculty, industry, and community partners, ensuring continuous program enhancement and alignment with workforce needs.
- Assists departmental leadership with the collection of data and monitoring of program outcomes, contributing to program assessment and improvement.
- Represents the department at recruitment events, campus activities, and community events to promote micro-credential offerings and raise awareness within the FGCU community.
- Collaborates with institutional and community career resources to provide job placement support for program participants.
Other Duties:
- Performs other job-related duties as assigned.
Additional Job Description Required Qualifications:
- This position requires either six years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.
- Professional, full-time experience working with continuing education, experiential learning, or workforce development programming.
- Experience with computer systems and proficiency in Microsoft office (Word, Excel, PowerPoint, and Outlook).
Preferred Qualifications:
- Master's Degree from a regionally accredited institution in a discipline related to academic programs at FGCU.
- Experience as a continuing education or related role at a postsecondary institution.
- Demonstrated experience in managing multi-faceted projects from concept to execution.
Knowledge, Skills, and Abilities:
- Knowledge of policies, procedures, and regulations pertaining to the position.
- Skill in organizing resources and establishing priorities.
- Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Strong interpersonal skills and ability to deal effectively in a team environment.
- Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
- Ability to understand, interpret, apply, and explain personnel policies and procedures.
- Ability to manage and coordinate assignments to meet deadlines.
- Ability to work independently to complete assignments.
- Ability to provide professional customer service.
- Ability to present to large groups.
Pay Grade 15 This position is not eligible for sponsorship.
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