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Coordinator, Micro-Credential & Workforce Programs

Florida Gulf Coast University
United States, Florida, Fort Myers
10501 FGCU Boulevard South (Show on map)
Apr 22, 2025

Job Summary

The Coordinator, Micro-Credential and Workforce Programs is responsible for coordinating administrative tasks and overseeing the preparation of micro-credentials and digital badges. This role plays a key part in launching, overseeing, and improving micro-credential programs, coordinating cohort and employer-sponsored activities, and providing resources for workforce development initiatives.

Job Description

Typical duties may include but are not limited to:

  • Oversees the launch and ongoing coordination of newly developed and existing micro-credential programs. Provides insights and recommendations for continuous program improvement based on data and feedback.
  • Coordinates cohort and employer-sponsored activities, including creating schedules, securing faculty, and managing contract completion in collaboration with departmental colleagues.
  • Creates and delivers educational programs for FGCU staff, students, and current professionals, focusing on micro-credentials, upskilling, and reskilling initiatives.
  • Creates instructor contracts and ensure the proper preparation of resources for a portfolio of micro-credential and workforce development programs.
  • Reviews completion data, feedback, and outcomes to prepare reports for faculty, industry, and community partners, ensuring continuous program enhancement and alignment with workforce needs.
  • Assists departmental leadership with the collection of data and monitoring of program outcomes, contributing to program assessment and improvement.
  • Represents the department at recruitment events, campus activities, and community events to promote micro-credential offerings and raise awareness within the FGCU community.
  • Collaborates with institutional and community career resources to provide job placement support for program participants.

Other Duties:

  • Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

  • This position requires either six years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.
  • Professional, full-time experience working with continuing education, experiential learning, or workforce development programming.
  • Experience with computer systems and proficiency in Microsoft office (Word, Excel, PowerPoint, and Outlook).

Preferred Qualifications:

  • Master's Degree from a regionally accredited institution in a discipline related to academic programs at FGCU.
  • Experience as a continuing education or related role at a postsecondary institution.
  • Demonstrated experience in managing multi-faceted projects from concept to execution.

Knowledge, Skills, and Abilities:

  • Knowledge of policies, procedures, and regulations pertaining to the position.
  • Skill in organizing resources and establishing priorities.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Strong interpersonal skills and ability to deal effectively in a team environment.
  • Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
  • Ability to understand, interpret, apply, and explain personnel policies and procedures.
  • Ability to manage and coordinate assignments to meet deadlines.
  • Ability to work independently to complete assignments.
  • Ability to provide professional customer service.
  • Ability to present to large groups.

Pay Grade 15

This position is not eligible for sponsorship.

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