RETAIL FOOD SERVICE OPERATIONS DIRECTOR - WASHINGTON, DC

Are you ready to lead a dynamic team in shaping the residential dining landscape? We are thrilled to announce a new opportunity for a visionary leader to spearhead our residential dining operations in Washington, DC. As the Retail Food Service Operations Director, you will oversee multiple retail food service locations on campus to drive excellence, innovation, and profitability every step of the way. In this role, you will advise and participate in the day-to-day operations and financial success of the retail food service locations, including adhering to contract guidelines, the Health Department's regulations, company standards, and expectations of food quality, freshness, and presentation.

With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.

Why Join Us?

Yearly Bonus Opportunities: Your dedication and hard work won't go unnoticed - we offer attractive yearly bonus opportunities to reward your contributions.
Thriving Environment: We love energy and innovation, providing an inspiring backdrop for excellence and professional growth.
Leadership Role: As a key leader within our organization, you'll have the opportunity to support and shape the future of food services at the university.

Key Responsibilities:

• Maintain client and customer satisfaction by ensuring food quality, customer service standards, and franchise standards are met consistently.
• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
• Prepare and complete vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
• Champion strong client relationships to align our programs with their objectives, driving satisfaction and retention.
• Perform other duties as assigned to support the efficient functioning of the campus food service operations.

Preferred Qualifications:

• Associate degree preferred, but not required.
• Six or more years of operational food service management including campus residential dining.
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with validated experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize optimally.
• Outstanding customer service skills with a dedication to maintaining high standards of quality.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be experienced with computers.
• ServSafe Certified.

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences.