Front Line - Process Tech 1

Requisition ID:881645

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

This role supports the EssilorLuxottica Mission of Improving Lives by Improving Sight by working closely with the Lab Leadership in providing guidance, coaching, and training to lab employees. The Performance Improvement Specialist Expeditor is a vital position devoted to all processes within the lab. The position includes hands-on support with expediting work within the lab using prioritization tools, reviewing any returned eyeglass order for a lab error remake, coordinating communication with eyecare professionals regarding product availability, job delays, and alternative solutions to help guide informed decisions. You will also be responsible for monitoring outsourced eyeglass orders being done at partner labs by utilizing various tools and intercompany communication channels to pursue alternate paths to provide the highest quality job and maintain service level standards.

MAJOR DUTIES AND RESPONSIBILITIES

• Coordinate the workflow and work activities of the Production team to ensure quality and productivity goals are met
• Provide coaching, detailed training and follow-up to employees on all tasks in accordance with standard operating procedures
• Multi-skilled and competent in all roles in the department with the ability to maintain normal product flow based on demand
• Act as primary contact for calibrating and troubleshooting lab processes
• Lead continuous improvement initiatives to ensure consistent implementation of procedures.
• Keep yourself and team up to date on all current processes, optical knowledge, and products available
• Ensure tools, equipment, and other resources necessary for success are always provided to the team
• Provide employees with clear performance objectives tied to lab performance for quality, productivity, service level and growth
• Lead daily documented team meetings with action plans and follow up.
• Communicate and provide input to Department Supervisor for purposes of coaching and training needed for any employees not conforming to performance, job requirements, department rules and or behavior related issues
• Perform regular documented audits within department to ensure that correct procedures are being followed and machines are properly calibrated. Immediately document and post any changes to SOP's
• Lead initiatives/projects throughout the lab to improve process flow, through put, and overall lab performance

BASIC QUALIFICATIONS

• A high school diploma or equivalent
• High mechanical / technical aptitude
• 1+ years of related work experience in Manufacturing
• The ability to meet measurable standards in a dynamic production environment
• Depth perception and manual dexterity
• Strong oral and written communication skills
• Excellent organizational abilities
• Attention to detail

Pay Range: $16.50-33.09

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.