Senior IT Project Manager- Infrastructure

OUC - The Reliable One, is presently seeking a Senior IT Project Manager- Infrastructure to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.

We are seeking a strategic and results-driven Senior IT Project Manager - Infrastructure to lead complex, cross-functional technology projects across our enterprise environment. In this role, you will be responsible for overseeing the full lifecycle of projects focused on network infrastructure, desktop operations, security, audit remediations, application deployments and related enterprise-wide IT initiatives.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do.

The ideal candidate will:

• Lead the planning and execution of IT infrastructure and operations projects, including network upgrades, Windows server deployments, M365-related rollouts, disaster recovery testing, systems integrations, and related projects as needed.
• Coordinate across multiple teams, including Networking, TechOps, Security, and Application Support, to ensure seamless project delivery.
• Develop detailed project plans, manage budgets and timelines, and mitigate risks to ensure successful project outcomes.
• Act as a key liaison between technical teams and business stakeholders to translate requirements into actionable project milestones.
• Monitor progress, provide regular status updates to leadership, and drive continuous improvement across project practices.

Minimum Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or directly related field from an accredited university. In lieu of a degree, an equivalent combination of education, certification, training, and directly related project management experience may be substituted on a 1:1 basis.
• PMP or other project management certification (required).
• Minimum of seven (7) years of experience in IT project management, including successful oversight of large, complex projects or programs (required).
• Proven experience managing medium to large projects related to networking, server environments (especially Windows), cloud migrations, or data center operations.
• Strong knowledge of project management methodologies (Agile, Waterfall, or Hybrid).
• Experience using project management tools such as MS Project, Jira, or Smartsheet.
• Exceptional communication, leadership, and stakeholder management skills.

Salary Range: $116,618.40- $145,773.89 annually- commensurate with experience

Location: Reliable Plaza 100 W. Anderson Street, Orlando, FL 32801

Please see below a complete Job description for this position.

Job Purpose:

Senior Project Manager leads, oversees and ensures the successful delivery and management of single or multiple projects varying in size and complexity. The Senior Project Manager must do this within scope, to a certain quality, and within time and cost constraints. These factors may be clearly defined or may require dynamic change management to deliver business value.

Primary Functions:

• Engage in complete life-cycle management of projects, varying scopes, sizes and numbers including planning, design, and scheduling, costing, and deliverable management in partnership with internal and external stakeholders.
• Review project proposals or plans to determine a time frame, funding limitations, procedures for accomplishing projects, staffing requirements and the assignment of available departmental resources to various project phases.
• Identify and schedule project deliverables, milestones, and acquire/collaborate with stakeholders on acquisition of resources, budget, personnel and technology for successful completion of assigned projects.
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline a work plan. Direct and coordinate the activities of project personnel to ensure projects progress on schedule and within budget.
• Implement a project communication plan and facilitate on-going dialog with stakeholders to ensure proactive management of expectations.
• Establish a work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel. Review/approve the work plan of any external service providers or consultants contracted to execute the project.
• Conduct risk assessment and create and implement mitigation plans.
• Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content and "look and feel" across the organization.
• Ensure that project goals are in line with business objectives and achieved.
• Prepare status reports and modify schedules or plans as required. Establish standards and procedures for project reporting and documentation.
• Benchmark project management performance continuously to identify the potential for improvements and increase capability in project and portfolio management. Support the creation and implementation of metrics to track and improve project management process and outcomes.
• Assist with the creation and maintenance of a knowledge repository with industry best practices.
• Coach junior team members, executives and others who need assistance and advice regarding project management practices. Assist with training and mentoring of rising project managers within PMO and Business units.
• Support the continuous improvement of creation, coordination and implementation of PMO templates, policies, procedures.
• Perform other duties as assigned.

Technical Requirements:

• Working knowledge in all, but not limited, to the following:
• Distinctive blend of business, IT, financial and communication skills. This blend is vital because this is a highly visible position with substantial impact.
• Good understanding of current and emerging technologies, and of how other enterprises are using them to drive digital business.
• Knowledge of project management methodology and experience or familiarity with major, defined program management approaches (for example, that of the Project Management Institute or agile approaches).
• Significant knowledge of project planning/scheduling tools (for example, Microsoft Project), with a solid track record of practical application.
• Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.
• Effective influencing and negotiating skills in an environment in which this role may not directly control resources.
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
• Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio
• Excellent use of verbal communication skills to influence project teams and decision makers with or without direct leadership involvement
• Making critical decisions or recommendations related to approving, rejecting and discontinuing projects;
• Understand and apply governmental accounting practices in maintenance of financial records;
• Ability to make arithmetic computations using whole numbers, fractions and decimals, rates, ratios and percentages;
• Ability to use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).

Education/ Certification/ Years of Experience Requirements:

• Bachelor's Degree in Computer Science, Information Technology, Business Administration or directly related field from an accredited university. In lieu of a degree, equivalent combination of education, certification, training, and directly related project management experience may be substitutable on a 1:1 basis.
• PMP or other project management certification (required).
• Minimum of seven (7) years of experience in IT project management; including successful oversight of large, complex projects or programs (required).
• Five (5) years of the above mentioned project management experience in utility industry (preferred).

Working Conditions:

This job is absent of disagreeable working conditions. This job is performed in an office work environment. This role may require availability outside of regular business hours, particularly during project implementation phases to accomplish the goals of the project.

Physical Requirements:

This job includes very frequent speaking/hearing, typing, writing, and detailed inspection. This job requires frequent standing, walking and sitting. There may be occasional lifting up to twenty (20) lbs.

OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled