Sr. Credit Analyst

Senior Credit Analyst

We care for skin. We care for our people.

It all started with a pharmacist and a dream almost 140 years ago. Today, Beiersdorf is a global company with iconic brands - Coppertone, Aquaphor, Eucerin and NIVEA - focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries - making people feel comfortable in their own skin.

At Beiersdorf, we care beyond skin. We care for people - our employees, our customers, our consumers and our communities - and our planet. We know that diversity of thought, backgrounds, experience and perspective enriches our culture and supports innovation and ingenuity. We know that responsibly-sourced, sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better, you feel better.

A welcoming workplace that offers personal and professional growth for all individuals.

At Beiersdorf, you'll find:

• A welcoming workplace that values diversity, inclusion and belonging where every team member feels valued, respected, and supported
• Flexible teams that enjoy a challenge and the ability to make an impact
• A dynamic community of life-long learners that values individual skills, and a growth mindset as well as hard skills and established expertise
• A purpose-led company that prioritizes your personal and professional development with the right balance of structure and flexibility to grow
• A culture that lives by its core values of care, trust, simplicity, and courage

Unique benefits that consider the whole person.

We understand that you have a life outside of work, and we support you with unique benefits including:

• Generous and flexible PTO policy
• Paid Parental Leave
• Comprehensive Wellness and Benefits program
• Cash Balance Plan (similar to a pension)
• 401k match
• Established Employee Resource Groups/affinity groups help to grow important connections and belonging with other colleagues
• Dynamic work model - hybrid (at least 3 days on-site)

Experience, skills and competencies that lend themselves to this role:

We know that experience comes in all forms. We are looking for individuals who bring new and diverse skills to the team.

OVERVIEW:

The Sr. Credit Analyst will be responsible for analyzing, reporting, validating and disputing non-trade deductions across accounts receivable. This position will require a deep understanding of company processes, policies, and customer behaviour, including but not limited to overage, shortage, and damage claims (OS&D). The ideal candidate will collaborate closely with our 3rd party accounting service provider, customer contacts, and cross-functional teams such as Sales, Customer Service, Logistics, and Finance to resolve issues, streamline processes, and ensure accurate financial reporting.

Job Responsibilities:

Reporting & Documentation:

• Update and distribute weekly, monthly, and quarterly reports related to OS&D deduction status, OS&D Provision, and PODs needed to key stakeholders.
• Document deduction activities related to weekly priorities, including trends, resolution rates, and potential financial impacts.
• Update and upload weekly deliveries for carrier Accelerator POD downloads.
• Maintain accurate records of deduction cases, including tracking statuses, action plans, and outcomes.
• Validate and track monthly Genpact Recovery submissions.

Deductions Analysis & Research:

• Dispute Amazon OS&D claims and follow through until resolution.
• Analyze and investigate non-trade deductions, ensuring proper documentation and follow-up actions are taken for each deduction.
• Identify, dispute and resolve any discrepancies in deductions related to non-trade related claims.
• Research and identify customer payments on account.
• Perform thorough research on deduction trends to identify root causes and recommend corrective actions to mitigate future deductions.
• Ensure deductions are resolved in a timely manner .
• Download weekly PODs from carrier Accelerator system.
• Create offset requests and vouchers for customer accounts where necessary.

Process Improvement:

• Identify process inefficiencies and recommend improvements to streamline deduction management, reduce errors, and improve cash flow.
• Suggest and implement best practices for managing non-trade deductions.

Collaboration & Communication:

• Facilitate weekly meetings with 3rd party accounting service to discuss deduction status and assist with resolving issues and providing guidance to ensure efficient and timely processing of claims.
• Lead the work with internal departments (Sales, Customer Service, Logistics, etc.) to understand the reasoning behind OS&D deductions and ensure timely resolutions.
• Liaise with customers to gather the necessary information, clarify deductions, and inform of settlement opportunities when needed.
• Communicate findings and actions with management and relevant teams to keep them informed of deduction-related issues.
• Escalate topics needing assistance to appropriate parties when needed.
• Build and maintain collaborative relationships with internal and external partners.

Compliance & Controls:

• Adhere to department processes and guidelines
• Ensure adherence to company policies, industry regulations, and legal requirements regarding deductions.
• Assist in periodic audits by reviewing monthly sampling of items for accuracy and providing necessary documentation and data to support deduction-related inquiries.

Requirements:

• Bachelors degree in Finance, Accounting, or Engineering
• 5-7 years' experience in FP&A, Accounting, Credit /Accounts Receivable areas.
• CPG industry experience.
• Strong MS Excel/PowerPoint and SAP (or similar system) experience required.
• Strong interpersonal skills, ability to work in a collaborative team environment.
• Strong organizational, follow-through and decision-making skills, ability to manage multiple priorities and meet deadlines with minimal supervision
• Strong business analytics skills and must be able to work and problem solve both independently and within a collaborative environment
• Very strong communication skills. Ability to communicate effectively with customer and key internal stakeholders, (Sales, Supply Chain, Customer Service)
• Ability to adapt to changing priorities in a fast-paced environment

ADDITIONAL INFORMATION:

At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.

Beiersdorf North America - Recent Awards

• Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025)
• Winner of Comparably's Award for Best Company Culture (2023, 2024)
• Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024)
• Winner of Comparably's Award for Best Company Perks and Benefits (2024)
• Winner of Comparably's Award for Best Company for Happiness (2022,2023-2024)
• Winner of Comparably's Award for Best CEO / General Manager (2020, 2024)
• Winner of Comparably's Award for Best Sales Team (2023, 2024)
• Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023)
• Winner of Comparably's Award for Best Company for Diversity (2022)

Check us out on Comparably: https://www.comparably.com/companies/beiersdorf

Having trouble applying? Go to www.BeiersdorfUSA.com to search our careers page. Beiersdorf is an Equal Opportunity Employer.