Service Line Specialist - CMT

Location: San Francisco, CA (must live or be willing to relocate)

Level: Director

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, redefining clients' business, operating and technology models for the digital era. Our outstanding industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is on the Fortune 500 and is consistently listed among the most admired companies in the world. Find out how Cognizant assists clients with digital solutions at www.cognizant.com or follow @Cognizant.

Job Summary: We are seeking a highly qualified and multifaceted Service Lines Specialist Authority to join our team in North America. The ideal candidate will have a consistent record in sales, particularly in the digital native technology industry domain, especially with large tech platform companies. The candidate will be responsible for driving business growth and developing effective sales strategies. This role requires deep technical expertise, strong client relationship leadership skills, and the ability to lead and empower a high-performance team.

Key Responsibilities:

• Drive portfolio growth and strategy development across performance metrics for the assigned portfolio.
• Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management.
• Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings.
• Develop positive relationships with senior client executives and partner for mutual success.
• Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams.

* Solid knowledge of the technology industry, particularly with large tech platform companies.

• Experience leading an annual revenue scale of $20Mn+ and handling TCV of ~ $10-30Mn.
• Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies.
• Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies.
• Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services.
• Minimum of 15+ years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape.

• Knowledge of how matrix structures work across global markets.
• Strong analytical and consultative selling approach.

Be responsible for advising the deal pursuit process end-to-end within the service line. Collaborate with account commercials and engage with clients to explore opportunities and better define desired business outcomes, through workshops / digital dialogues / demos / PoCs.

Collaborate with solutioning / Architecture team in originating how solutions can improve client business.

Acquire adequate training and qualifications to handle credentialing, ensuring you possess profound domain expertise and experience in specific markets (industry/geography) or practice areas.

Thought leadership:

Engage with clients to position the SPE Service Line & CMT Practice area expertise.

Define thought leadership & portfolio strategy, publish, educate the market and drive commercial conversations

Identify market gaps, opportunity for new offering development

Develop offering strategy and roadmap aligned with the most attractive growth segments of the market.

Functional/Practice knowledge: Understanding of Modern Engineering methodology, user centric design, and ability to generate, lead all aspects of actionable and impactful roadmap that actively engages the organization to achieve strategic breakthroughs.

Technical prowess: Deep technical expertise in the Functional/Practice area to bring together practice offerings to address customer needs, and to build proof of concepts if needed, as well as credentialing solutions.

Industry knowledge: Deep knowledge of IT services in Communications, Media & Technology; ability to communicate across customers.

Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities.

Executive Presence: Effective executive interpersonal skills to clearly articulate vision and lead effective teams across the enterprise; efficiently challenge counterparts, bringing valuable insights.

Relationship management: Outstanding interpersonal abilities; skilled in being an excellent partner with executive leadership and business units, effectively aligning partners to strategic plans and mediating conflict.

Leadership experience: Good interpersonal and leadership skills to build strong Strategy function and lead by example; solid project management, budgeting, talent management, and business operations skills.

The annual base salary for this position is between $198,000 - $218,000 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 350,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.