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Specialist, PSS

Gartner
49,000 USD - 68,000 USD
401(k)
United States, Florida, Fort Myers
Apr 30, 2025

About this role:

Under the supervision of a U.S.-based Manager, with mentoring from peers, provide administrative, project, and process support to our experts to help maintain and improve business efficiency, effectiveness, and growth. The environment is fast-paced and blends a combination of collaborative interactions and independent work.

What you will do:

  • Serve as knowledge expert for Gartner tools and Microsoft programs.
  • Act as a liaison for sales and service
  • Provide logistical support for internal and external client meetings.
  • Provide global support (supporting different time zones, languages, knowledge of region-specific processes)
  • Support Gartner and non-Gartner conferences/events as needed.
  • Provide project support (research document support, client call scheduling, etc.)
  • Adhere to established policies, processes, and guidelines.
  • Responsible for data compilation & report production
  • Manage calendars & schedule activities for experts.
  • Support expert onboarding & departures
  • Assist with ad-hoc projects and special duties as needed.
  • Book Travel & process expense reports as necessary

What you will need:

  • Self-starter, must be able to own, manage, and complete projects and tasks will minimal instruction.
  • Candidate must possess strong critical thinking, interpersonal and collaborative skills.
  • Candidate must have a strong sense of personal commitment and ability to embrace change.
  • Candidate must be able to communicate and collaborate effectively and demonstrate a client service mindset in all interactions.
  • Candidate must be detail oriented and organize effectively to meet tight deadlines and prioritize workloads.
  • Associate Degree or equivalent; Bachelor Degree preferred.
  • 5+ years' experience working in a fast-paced professional environment.
  • Proficiency in Microsoft Applications Suite with advanced Excel Experience
  • Familiarity with Google Workspace (Google Drive, Google Sheet, & Google Docs)
  • WebEx and MS Teams Meeting Platform experience preferred.
  • Experience managing multiple priority projects and tasks concurrently.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 49,000 USD - 68,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email toApplicantAccommodations@gartner.com.

Job Requisition ID:99584

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