Join our Team
Location Expectations: Plano, TX
Cradlepoint Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position.
About This Opportunity:
We are seeking an experienced Strategic Operations Leader to drive our efforts in expanding the reach and success of our portfolio. This role will be an established part of the Enterprise 5G Leadership team. This role will involve identifying strategic opportunities in targeted countries, developing operational plans for market entry, and coordinating with various stakeholders to ensure a consistent commercial model and multi-channel go-to-market (GTM) approach. The successful candidate will be responsible for managing contract migrations, liaising with product and service managers, and driving continuous improvement in our sales processes.
What You Will Do
Global Market Expansion Strategy:
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- Develop and maintain a comprehensive strategy for international expansion of Enterprise 5G offerings, leveraging insights from sales leaders and Customer Units (CUs) to identify high-potential markets.
- Establish and refine operational plans that facilitate consistent commercial models and multi-channel go-to-market approaches across diverse global landscapes.
- Build and nurture relationships with Communication Service Providers (CSPs), NH providers, and channel partners to support market entry and expansion efforts
Cross-Functional Collaboration and Product Alignment:
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- Foster ongoing collaboration with product management and Enterprise Information Management (EIM) teams to ensure product offerings meet regional needs and regulatory requirements.
- Lead efforts to define and evolve service and support offerings in partnership with key stakeholders, adapting to new market insights and technological advancements.
- Enable effective communication and alignment with CU stakeholders to facilitate seamless transitions to BEWS and ensure successful program execution.
- Manage collaboration efforts between BEWS, BNEW, BCSS, and Market Areas (MAs) to ensure effective execution of expansion efforts.
Stakeholder Engagement and Program Leadership:
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- Drive stakeholder engagement and alignment across regions, ensuring clear communication and collaboration to navigate industry challenges and regulatory changes.
What You Will Do
Market Optimization and Sales Enablement:
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- Implement strategic oversight of sales operations, addressing market disruptions and optimizing sales processes in response to evolving partner agreements and market conditions.
- Analyze pricing strategies and market perceptions to identify opportunities for adjustment and enhance competitive positioning.
Contract Management and Migration Expertise:
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- Spearhead efforts to streamline contract migration processes, working collaboratively with commercial, legal, and sales teams to simplify complexities and maximize unit margins (UM).
- Establish best practices for contract management and migration, ensuring alignment with organizational goals and compliance requirements.
Continuous Process Improvement:
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- Lead initiatives to investigate and resolve pricing concerns, focusing on product scope, packaging, and market expectations to ensure competitive advantage.
- Track and address ongoing operational challenges, driving enhancements in ways of working within BEWS and across Ericsson divisions.
The Skills You Bring
- Bachelor's degree in Business Management, Engineering, Telecommunications, or related field; Master's degree preferred.
- Proven experience in strategic operations, program management, or similar roles within the telecommunications industry.
- Strong analytical and problem-solving skills, with the ability to synthesize complex information and develop actionable plans.
- Excellent communication and interpersonal skills, capable of working with diverse teams and stakeholders.
- Demonstrated ability to lead and manage large-scale projects across multiple regions and departments.
Why join Ericsson?
At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Texas Remote
Job details: ICT Program Director/Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off.
Ericsson
paid time off, sick time, 401(k)
May 02, 2025