Design Ops Lead

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

The Opportunity:

The Design Ops team at State Farm is responsible for managing the internal brand design team's creative operations within Marketing and ensuring design excellence. Members of this team will help shape and drive team culture, design craft and priorities.

As a Design Ops Lead, you will report to the Brand Manager over Design Operations and partner with creative directors, copywriters, art directors, designers, and production coordinators. You will help enable the design team to focus their time on design and ensure a high bar for quality. You will also manage the process and prioritize incoming work from internal stakeholders across Enterprise.

The ideal candidate for this position will possess a strong understanding of the design process and experience working with creatives, experience consulting directly with internal stakeholders, and the ability to manage a variety of projects, large and small.

What you'll be responsible for:

• Collaborating with and supporting the design team in delivering high-quality design; acting as a bridge between the design team and internal stakeholders and agencies, being sure to connect all groups and ensure interdependences are understood and planned for effectively
• Interfacing with and serving as a liaison between key stakeholders, agencies and creative teams
• Providing stakeholders with visibility and updates of current projects, resource utilization, and team performance
• Collaborating closely with the creative team to ensure clarity of the assignment, including technical specifications and mandatories
• Forecasting ahead of and reconciling potential conflicts or gaps in project scope, capacity, and priority
• Developing, managing, and bringing continuous improvement to processes that support the Brand Design team
• Implementing or driving necessary changes to make sure creative teams are working at optimum efficiency
• Leading or collaborating with creative leadership in key project decision-making, including requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes
• Managing large projects through all phases of development. Owning the creative lifecycle from requirements gathering through production and completion
• Helping define and managing an efficient process for receiving and prioritizing design requests

Qualified candidates will possess the following:

• Bachelor's degree
• 3+ years in design operations/design production environment, design agencies, or design management OR clearly demonstrated related knowledge, skills, and abilities to perform the above-mentioned tasks
• Experience working with stakeholders to understand, scope and vet creative requests
• Experience working with design teams, managing design workflows, and understanding how to integrate processes with creative minds
• Thorough understanding of creative development processes
• Ability to understand complex programs, scope and prioritize projects, define schedules, and work independently
• A passion for continuous improvement (process, workflows, and efficiencies) that drives high quality design solutions
• Exceptional relationship building and collaboration skills, attention to detail, and the ability to forecast ahead of needs
• Experience with Workfront is a plus

#LI-MJB

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $78,081.25 - $124,425.78
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

For Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.

For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team! Application deadline is expected to close 5/16/2025. Applicant volume and hiring needs may result in early closure or extention beyond the listed deadline. To submit an application, click "Apply" on the the job listing page the State Farm career site.

PI270151441