Staff Engineer II

Job Title:

Location:

What you'll do:

• Leads the strategic planning of a project as it relates to technical solution design.
• Designs and implements engineering principles aimed at reliability practices and sound recovery procedures.
• Designs, reviews and deploys new updates and enhancements to existing systems, software and operating systems
• Develops and maintains MECM policies for application deployment , device compliancc and security configurations including system configurations and procedures while also ensuring compliance with IT policies, procedures, and industry standards. Develop desktop procedures when needed that others follow.
• Performs installation, configuration, testing and maintenance of operating systems, software and systems management tools
• Conducts research on software and system products to justify recommendations and to support purchasing efforts
• Knowledge of VDI such as Microsoft AVD
• Expert level knowledge of Active Directory and AZURE AD
• Expert experience with MECM (SCCM) including package deployment and patch management
• Create and manage MECM policies for application deployment, device compliance, and security configurations.
• Knowledge of creating semi-complex packages in MECM/Intune
• Assesses the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
• Ensures compatibility and interoperability of in-house computing systems
• Coordinates and performs in-depth tests, including end-user reviews, for modified new systems
• Collaborates to create configuration design for implementation of various business needs for End User Computing
• Monitors and tests system performance; prepares and delivers system performance statistics and reports
• Provides guidance and assistance to team members
• Serves as a mentor to other team members. Shares expertise and best practices as well as acting as a subject matter expert
• Maintains systems to be in compliance with audit and regulatory requirements
• Supports the bank's commitment to risk management and protecting the integrity and confidentiality of systems and data.
• Stays current on the latest industry technologies, trends, and strategies
• Completes work in a timely and accurate manner while providing exceptional customer service
• The above job description is a summary of the job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager

What you'll need:

• 7+ years of related experience IT App Support, IT Development, IT Networking, or similar field.
• Bachelor's degree in a related field required or High School Diploma or GED with 5 years of related experience.
• Previous leadership experience preferred.
• Intermediate to advanced knowledge of general Financial Services or Banking is preferred.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously. Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously.
• Advanced ability to see the big picture and align projects with organizational goals. Capable of leading and motivating cross-functional teams. Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level. Proficient in governance patterns tied to intake, technical reviews, and architectural compliance
• Proven experience in overseeing the design, development and implementation of software systems, applications, and related products. Preferably in Infrastructure systems (End User, Servers, and Cloud systems configurations and performance tuning) Also, installing, configuring and operating software packages for Windows systems
• Advanced experience with systems planning, security principles, and general software management and hardware best practices
• Certifications such as Microsoft AZURE Fundamentals (AZ-900), PowerShell, MECM, Intune, Cloud Certification are strongly preferred or equivalent experience in using/supporting the associated tools
• Ability to conduct research into systems issues and products as required
• Proven ability to communicate across all levels of the organization is necessary. Must be able to clearly articulate technical ideas and concepts to a non-technical audience both verbally and in writing
• Highly self-motivated and directed with attention to detail. Able to prioritize and execute tasks in a fast-paced environment
• Advanced knowledge and experience in a wide range of technologies such as Microsoft Windows, Intune, Active Directory, VDI, user and group management, etc.
• Advanced experience with Power Shell scripting and GPO distribution
• Advanced experience with Microsoft System Center Configuration Manager or MECM to create and deploy packages for Windows
• Experience with collaboration tools such as Microsoft Teams
• Advanced problem-solving and/or troubleshooting skills with the ability to provide clear instructions
• Proven analytical and creative problem-solving abilities, including identifying complex problems, reviewing information and evaluating options to resolve issues is essential
• Ability to work in a team-oriented and collaborative environment
• Ability to prepare communications, reports, proposals and presentations using graphs, pivot tables, charts and other tools
• Must pass a background check and drug screen
• May require up to 25% travel.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation