Cooling Center Monitor

LOCATION: Hospitality House - 1002 N. Main Ave

STATUS: Full Time Temporary (Monday-Friday, 11:30 am to 5:30 pm)

Employment available from 6/1/202 until 9/1/2025

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army in Tucson is looking to hire multiple Cooling Center Monitor positions. The successful candidates for these positions will demonstrate a positive attitude, with the ability to work with people of diverse backgrounds and circumstances.

QUALIFICATIONS:

• High School Diploma/GED required
• Demonstrate a positive attitude, with ability to work with people of diverse backgrounds and circumstances
• Able to maintain a non-judgement attitude, professional approach and boundaries with clients
• Able to handle crisis/emergency services for the homeless and to utilize crisis intervention, crowd management and conflict resolution skills
• Ability to assess at risk participants and situations
• Excellent verbal and written communication skills
• Successful background clearance

RESPONSIBILITIES:

• Monitor activities of the cooling center participants, keeping visual and continuous interaction with clients
• Handle check-in of cooling center clients and upon arrival using proper record keeping, screening procedures, provide program information and check sex offender registry
• Conduct client baggage check, remove and store weapons, tools and cell phones, return the same upon exit
• Set up/Tear down equipment and stock/restock supplies used, cots, water, dining tables, chairs, towels, snacks, pool table, ping pong table, games, movie, etc.
• Ensure compliance with program rules and expectations, maintaining a safe and manageable environment
• Handle signups for shower, laundry and clothing services, providing hygiene items and laundry soap
• Assist participants within the limits in processing issues and problem solving
• Monitor the smoking patio for appropriate usage and cleanliness
• Clean area during usage, moping spills, sanitizing cots, wiping tables, assist in showers if needed
• Investigate and report activity and incidents appropriately, or as needed to emergency responders, such as police, fire and/or ambulance personnel, according to established guidelines
• Provide accurate and through written communication in the (IR) Incident Report Logbook for management and Support Workers review
• Other duties as assigned by supervisor as it relates to the position of Shelter Cooling Center Monitor

PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.