New

Bilingual Collection Specialist (Hybrid) - 1st shift

SITE Staffing, Inc
$45,760.00 - $49,920.00 / yr
United States, Wisconsin, West Bend
May 09, 2025
Collection Specialist (Must be Bilingual) *Shift: 1st, (Hours may Vary)* *Pay: $22-$24/hr (Based on Experience)* A Company is seeking a Bilingual (Spanish-English) Collections Specialist to join our team in a hybrid role. This position offers flexibility, excellent benefits, and strong earning potential through commissions and bonuses. Ideal candidates will have at least 2 years of collections experience, be fluent in Spanish and English, and thrive in a customer-focused environment. Job Description: Handle inbound/outbound calls with customers 30-120+ days delinquent Set up payment arrangements and resolve account issues Use skip tracing techniques Maintain clear and accurate account notes Communicate with customers via phone, email, and text Suggest loan modifications and work with the Collections Manager Consistently meet collection quality and productivity goals