IT SUPPORT SPECIALIST

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.

Provides support to Cooper University Hospital including off-site hospital based ambulatory practices. Installs, configures and responds to customer support calls for software, hardware, peripherals, data network devices, smartphones, and all equipment used for Cooper business. Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment; develops and maintains technical documentation; interfaces with other IT teams and service vendors to resolve problems. Has to work independently with minimum supervision while handling problems and projects.

Minimum of 2 years experience in computer hardware installation, maintenance and repair. Strong analytical, technical and troubleshooting skills required. Customer focus and positive, can-do approach is critical. Must have good interpersonal, verbal and written communication skills.

A+ certificate, MCP (Microsoft Certified Professional) or equivalent work experience preferred