Director, Business Development - Event & Expo Services
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![]() United States, Illinois, Arlington Heights | |
![]() 1500 West Shure Drive (Show on map) | |
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Description
Director, Business Development $72,000 - 80,000 base + commission Company Overview: Edge, a Pinnacle Live company, is a premier provider of creative, technical, and logistics solutions for high-profile, complex live events. As a single-source solution, we cater to a wide range of events, including international summits, conferences, business meetings, brand activations, festivals, sporting and special events. Our purpose is to meet the growing demands of sophisticated event organizers, planners, and marketers, delivering on the world's most complex event requirements with confidence and integrity, at scale. Our team of globally recognized experts is reinforced by a customer-centered project management approach, prioritizing Collaboration, Transparency, and Trust. Together, we foster curiosity and attention for members, customers, delegates, employees, partners, and fans to maximize the live event experience. As a subsidiary of Pinnacle Live, we share the same Collaborative Crusader spirit, empowering our team to tackle tough challenges and exceed client expectations with every project. Job Summary: The Director, Business Development role is an individual contributor position specifically responsible for overseeing some or all aspects of live event execution across our book of business. This role is in support of the SVP, Growth but is also expected to operate in a collaborative startup environment. Growth's key measure of success is growing qualified leads into clientele and expanding strategic and financial growth opportunities within existing clientele Essential Functions: Core Business Development * Develop and maintain strong relationships with clients to understand their visions and translate them into impactful live event experiences * Be an astute problem solver and critical thinker towards' clients' needs in the live event space. * Identify potential leads in the marketplace and create connections with potential clients * Have a presence at key networking and promotional events throughout the calendar year, amplifying the Edge brand and its mission within industries of interest * Act as the Client Advocate within the Edge team, encouraging thoughtful opportunities to grow our footprint against limitations and considerations communicated by the team * Manage and maintain personal sales pipeline within HubSpot or any other Customer Relationship Management (CRM) software Edge is utilizing * Maintain and maintain personal task list within ClickUp or any other Project Management software Edge is utilizing * Work alongside and collaboratively across internal lines of business and often in close conjunction with Marketing towards Edge Growth initiatives * Work with the internal Edge teams to ensure vision, branding, messaging, and all other creative elements are maintained through a seamless handoff to Production * Assist in project timelines, budgets, and resources, ensuring projects are delivered on time and within scope that was negotiated * Collaborate with any other internal stakeholders to ensure all aspects of the event discussed with the client are honored or mutually modified * Stay current with industry trends, emerging technologies, and best practices in live events * May include helping build and refine internal processes, including the documentation and enforcement of Best Practices as well as training and utility on software utilized * Have a willingness to perform ad-hoc duties at times to assist in the growth of a startup agency Client & External Stakeholder Engagement * Provide strategic guidance and thoughtful solutions to clients throughout the Sales and Production phases as real-time developments occur * Present comms to clients and stakeholders, effectively communicating the intended consumer journeys and inclusion of desired metrics in the output * Be the primary Point of Contact for clients in the Sales stage and support the Point of Contact for clients in the Production stage Budget & Resource Management * Negotiate mutually agreed scopes of work with each client, always advocating for the optimal components of consumer journeys against communicated time and resource thresholds * Assist in agency reporting of closed and active business as well as accurate forecasting * May Include identifying, implementing, and consistently improving internal practices and processes to optimize cost and time efficiencies * Perform other duties as assigned Education & Experience: * Bachelor's degree or equivalent work experience * Minimum of eight (8) years of experience in Sales, Strategy, and/or Business Development role(s). * Successful history of closing Sales opportunities for high profile global events * Experience negotiating Sales and Strategies, both internally and externally Required Skills & Knowledge: 1. Critical Thinking - Identifies root cause of problems and prevents the problems from recurring within assigned department. Considers impact of team's decisions. 2. Job Knowledge - Uses in depth knowledge of concepts, principles, and procedures and applies them to varied and complex situations within assigned department. Keeps up to date on developments that affect job. 3. Management Skills - Provides on-going guidance and assistance to improve morale and productivity. Identifies employees for development, succession planning, and training as needed. Effectively manages underperforming employees to improve or leave. 4. Persuasiveness / Negotiating - Influences and shapes issues and desired outcomes. 5. Presentation Skills - Creates presentations for their managers to deliver. May occasionally deliver presentations to their teams as required. Travel Demands: Travel up to 70% required Benefits:
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity. |