Title: Resource Specialist
Location: Region 5 - Pasco County
Duration: 03 Months (Potential to extend)
Shift: 8:00 AM - 5:00 PM
Position Purpose:
- Provides resource support to members and connects members to local resources for various services (e.g., employment, housing, independent living, justice, foster care) based on care/service assessment and plans. Works with leadership to identify the best, most appropriate local resources for member's needs based on industry best practices.
- "Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members with care team in accordance with their goals and preferences for various services (e.g., employment, housing, independent living, justice, foster care, and/or community transitions) including the identification and coordination of referral for care/services
Responsibilities:
- Assists with connecting members to local resources for various services (e.g., employment, housing, independent living, justice, foster care), obtaining required documentation and supporting the application process, as needed
- Acts as an available resource for members seeking local resource services support and works with members to determine eligibility and care needs based on assessments and care plans/service plans
- Monitors delivery of care/services and performs follow up to members, caregivers, and/or providers to verify members have been transitioned or have access to the appropriate care/service in a timely manner
- Works with providers, community-based organizations, community stakeholders, and governmental entities to support members and their families and/or caregivers in accessing essential care/services and resources in the local community
- Assists with developing education and training programs for care management staff and providers to improve resource service identification for members in the local community
- Supports with efforts to draft materials and assists in the development of local resource services, policies, and procedures including programs, eligibility lease agreements, advocacy, retention, emergency or temporary housing
- Ensure all resource services information is appropriately documented and up to date
- May conduct telephonic and in-person outreach to locate individuals and families in the community who are hard to reach
- Other duties or responsibilities as assigned by people leader to meet the member and/or business needs
- Performs other duties as assigned
- Complies with all policies and standards
| Candidate Requirements |
| Education/Certification |
Required: Bachelor's Degree |
Preferred: n/a |
| Licensure |
Required: Drivers License |
Preferred: n/a |
Years of experience required:
- 2 years of pediatric case management experience
- Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc.
- Microsoft Office- Outlook, Word, and Excel
Additional qualities to look for:
- Health plan experience
- Foster care and/or adoption experience
Position is offered by a no fee agency.
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Spectraforce Technologies
May 12, 2025