Accounts Receivable Clerk

Job Summary:

We are seeking a detail-oriented and proactive Accounts Receivable Clerk to join our finance team. This role will focus primarily on collections and resolving customer billing issues, ensuring timely receipt of payments, and maintaining accurate financial records. The ideal candidate will have strong communication skills, a customer-focused approach, and experience working in a fast-paced accounting environment.

Key Responsibilities:

• Contact customers regarding past-due invoices via phone, email, and written communication.
• Investigate and resolve customer billing discrepancies and disputes promptly and professionally.
• Collaborate with internal departments (Sales, Customer Service, etc.) to resolve invoice-related issues.
• Monitor accounts receivable aging reports and follow up on delinquent accounts.
• Process and apply incoming payments accurately in the accounting system.
• Maintain detailed and organized records of all collection efforts and communications.
• Prepare regular reports on accounts receivable status, collection activity, and outstanding balances.
• Identify and report recurring billing errors or process inefficiencies, and recommend improvements.
• Recommend accounts for write-off or further action based on company policy.
• Support audits and internal reviews with necessary documentation.

Qualifications:

• High school diploma or equivalent; associate degree or higher in accounting or related field preferred.
• 2+ years of experience in accounts receivable or collection's role.
• Strong communication and interpersonal skills.
• Ability to handle difficult conversations while maintaining professionalism.
• Excellent organizational skills and attention to detail.

Ability to prioritize tasks and meet deadlines in a dynamic environment.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.